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Title Customer Service Assistant Manager
Target Location US-IL-Belleville
Email Available with paid plan
Phone Available with paid plan
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Cell: PHONE NUMBER AVAILABLEEMAIL AVAILABLESupported position in a growing company that values exceptional customer service, quality and integrity. US VeteranAssistant ManagerNursing Assistant/Rehab TechnicianProof OperatorCentralize SchedulerExcellent Customer08/2014 to CurrentSWETMANS SECURITYBiloxi, MSArmed Security GuardPatrol assigned area(s) on foot or in patrol unitMaintain high level of security consciousness and awareness of activity within and around buildings and properties Respond to all security related radio callsMonitor and report unauthorized or suspicious person/vehicles with the security area Write reports of any accidents02/2012 to 06/2014CHURCHS CHICKENEast St Louis, IlAssistant ManagerEnsured that all Team Members complete their Shift Excellence tasks for their assigned position(s) Ensured that employees and store was clean and neat in appearance Ensured food safety, quality and accuracy of orders Resolved customer complaints quickly while maintain positive customer relations Demonstrated that customer needs are the highest priority 11/2005 to 03/2013JACKSON HEWITTBelleville, ILTax Prepare / Customer ServicePrepared income tax return electronic and by hand for individuals Reviewed financial records, such as prior tax return forms, income statements and documentation Interviewed client to obtain additional information on taxable income and deductible expenses and allowances Consulted tax law handbooksSuccessfully handled general office work10/2000 to 02/2012ACCESS ILDDFairview Heights, ILPersonal Support WorkerProvide basic care for multi-handicapped adultPurchase, care, and repair of personal belonging, administrated medications Provided specified serves including transferring, lifting, bathing, toileting and feeding Collect baseline data and maintain records02/2006 to 01/2007CATALINA HEALTH RESOURCESFairview Heights, MOData / ReceptionistCompletion of posting information into the system or onto magnetic tape and disk, with data entry device or keyboard. Study Reports for regulatory reporting, and preform project work where needed Administrative tasks, filing, answering phones, and routine typing 01/1996 to 10/2005TENET SAINT LOUIS UNIVERSITY HOSPITALSt Louis, ILCentralized Scheduler / Patient RegistratorSUMMARYHIGHLIGHTSEXPERIENCEProvided routine scheduling functions in an automated centralized scheduling environment Performed administrative tasks, filing, answering phones Coordinated patient care by assisting the technical staff withe efficient and timely resources Acted as Physician's liaison to ensure procedures were scheduled with accuracy, giving patients the preps for their proceduresReviewed and verified insurance benefitsRegistered patientsResponsible for keeping track of patient's files,answering patient questions, filing reports, records and test results 06/1988 to 09/1996US ARMYSt Louis, ILUS Soldier / Supply SpecialistSupport military units in assuring that the proper supplies where available at all times Ensured deadlines were metInventory load and unload trucks with the use of a forklift HIGH SCHOOL DIPLOMA: HIGHSCHOOL 12Lincoln Sr High, East St Louis, IL, USCERTIFICATION: SUPPLYUS Supply Training, Fort Lee, ILWarehouse trainingCERTIFICATE: BASIC COURSESSouthwestern Illinois College, Belleville, IL, US Basic CoursesOffice Technology CourseHabilitation TechnicianCERTIFICATE: MEDICAL TRANSCRIPTIONTechSkills, Fairview Heights, IL, USMedical TranscriptionEDUCATION

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