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Click here or scroll down to respond to this candidateCandidate's Name
C: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLESummaryI have extensive experience in serving people. My key strengths include excellent organizational skills, effective time management, and willingness to assist other colleagues and Customers during peak workload periods. Proven ability to exercise good judgment and work well with others. Im adaptable, reliable, and a results-oriented professional who is proficient in advocacy skills, listening skills, communication skills, and assertiveness. Continuously seeks to enhance knowledge and work proficiencies with expertise in a wide variety of consumer services.Professional ExperienceSalem Golf ClubNorth Salem, NY (2023- present )Title: Food & Beverage Managerminimum 6 day work weeks in-seasonresposible for all food and beverage production and service for the clubplan and implement budgets for weddings and various other eventsoversee, hire, train and supervise food and beverage service team membersresponsible for inventory and club communicationswork with executive chef creating menus for dining, as well eventPurchasing of supplies (linens, decor, entertainment, etc)Updating POS systemIn-house marketing materials and website updating.TGI Fridays Corp.Poughkeepsie, NY (2020-2023)Title: Associate Manager/Bar Manager/Kitchen ManagerInventoryIncharge of ordering of liquor, food, suppliesschedulingCustomer ServiceUsage of Microsoft Word, Powerpoint, Excel, POS,Bartend, serve, host, carry out togo orders, prep, cook on line(broil, fry, sautee'), sushi chefAST FinancialRemote out of Poughkeepsie, N.Y. (2021-Present); Company located in Brooklyn, NYTitle: Customer Representative(remote job)Assist shareholders with notifying them about proxy voting coming up.Respond to inbound/outbound calls.Follow procedures and script for speaking adequately to customers.Utilize several different onboard systems: GoToMeeting, Skype, Citrix, Dayforce, Mobility2, TelAthenaDepartment of Motor VehicleCoxsackie, NY (2016-2020)Title: Call Center Supervisor/Training Supervisor/Customer RepresentativeAssign work schedules, following work requirements, to ensure quality and timely delivery of service.Observe and evaluate workers' appearance and performance to ensure quality service.Train workers in proper operational procedures and functions and explain company policies.Resolve customer complaints regarding worker performance or services rendered.Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.Meet with managers or other supervisors to stay informed of changes affecting operations.Take disciplinary action to address performance problems.Americas Tax OfficePoughkeepsie, N.Y. (2013-2015)Title: Owner/Operator/ Tax PreparerReview financial statements, activity reports, or other performance data to measure productivityDirect and coordinate activities of businesses or departments concerned with the production and pricing.Direct administrative activities directly related to providing services.Prepare staff work schedules and assign specific duties.Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.Compute taxes owed or overpaid, using adding machines or personal computers.Interview clients to obtain additional information on taxable income and deductible expenses.EducationColumbia-Greene Community College Associates Degree Hudson, N.Y.Morgan State University Electrical Engineering Baltimore, M.D. |
