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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONPark West HS DiplomaNYS Computer Tech Program DiplomaCisco Network Academy 2 Year Cisco Certified Network Associate Training June Street Address
State University of New York Computer Technician Certificate June 2011Finney Learning Systems New YorkComputer Technician 3/2020-10/2023Performed helpdesk L1 troubleshooting with ticket systemSetup & configured win 10 workstations, laptops, printers & IP phones for staff cubiclesConfigured MS 365 & Outlook 2016 user accounts and mailboxesRepaired and upgraded workstations & laptopsInstalled domain controllers & member server operating systemsInstalled Cat6 cabling on switches, patch bays & keystonesConfigured Cisco switches and routers for LANNYC Small Business Services New YorkNetwork Technician 6/2019-12/2019Used ticketing system to maintain and perform troubleshooting on over 150 staff workstations and printersDeployed windows images to 150 workstations using SCCM & WDTPerformed basic configurations on Cisco switches and routersPerformed all hardware repairs on computers and servers, & performed network troubleshootingInstalled server operating systemsAlliance for Positive Change New YorkTechnical support/Network Administrator 8/2010-1/2019Maintained and repaired 200 workstations on corporate network by installing and upgrading Windows operating systems, replacing hard drives, motherboards and power supplies, and adding expansion cardsInstalled and maintained Windows 2012 and Windows 2016 operating systems roles including Hyper-V & IIsInstalled and maintained Exchange 2013Installed full path Cat6 wiring and custom ethernet cablingPerformed basic configurations on Cisco switches and routersInstalled and maintained Cisco wireless access points and controllersPerformed troubleshooting on proprietary organization software |
