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Franklin, MA Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLELINKEDIN LINK AVAILABLESummaryMulti-faceted Relationship Manager/Account Executive/Business Development Manager promoting excellent record of meeting company-defined quotas through outstanding interpersonal skills and exceptional sales strategy. Experienced relationship builder with C-suite targets. Progressive career background combined with dedication to corporate growth and a passion for building trusted C-suite relationships.CertificationsGoogle Certification in Data Analytics (in progress)oKey Skills: Salesforce, HubSpot, Microsoft Office Suite, Google Suite, WorkdayCore competenciesStrategic thinkingBusiness developmentValuing diversityRelationship Mgmt.Process ImprovementPersuasive WritingEntrepreneurial builderInnovative thinkingCollaborationResults orientedProfessional ExperienceFounder The Colette Effect Boston, MA 10/21-presentFounded a consulting practice using my experience in business development and sales to build trusted relationships with target businesses and create strategies to grow their businesses.Business Development Manager - Insource Services - Wellesley, MA 01/23-12/23Key ResponsibilitiesoResponsible for the identification, qualification, and pursuit of strategic business opportunities while monitoring the competitive landscapeoUpdate records in SalesforceoRepresenting the organization at networking events and conferences to forge strategic partnershipsoIdentifying and prioritizing key stakeholder relationships internally and externallyoOrganizing and facilitating executive level meetings and presentationsRegional Sales Manager Profile by Sanford Boston, MA 09/20- 09/21Recruited, hired and managed team of BD specialists from MA, MI, GA, NC, FL territoriesKey Responsibilities:oWorked collaboratively with Business coaches, Managers and Coaches from retails stores to build a cohesive teamoIncreased membership within assigned territories by 20%oTracked success of team within HubSpot held weekly team meetings to stay on targetoTeam leader in growth, retention of Profile partnerships with healthcare and employer partnersAccount Manager/Studio Sales Manager - Staples, Inc Framingham, MA 01/13 05/20Prospected, developed and closed customers for Staples Business Advantage Mid-Market and Staples Studio retail customers offering various products and services. Created various pilots for women entrepreneurs in Brighton Location. Worked within an embedded base of core customers which included mid-market and SMB within assigned territory.Key Responsibilities:oBuilt long term trusted customer relationships with high customer retention rateoExceeded goals and accurately forecasted sales resultsoIdentifies, built, managed and grew customers with exceptional relationship building skillsoIdentified, built, and closed retail store customers for Staples Studio memberships pilotoRan pilot for podcasting, marketing and free KTN numbers to prospective entrepreneursoCreated Pilots within Staples Studio with Center for Women and Enterprise to offer eventsoPeer leader in retention and marginSales Associate - Nordstrom, Natick, MA/Bloomingdales, Chestnut Hill, MA 01/05 12/13oBuilt a loyal following of customers by cultivating customer relationshipsoOffered a unique and branded customer experience for clients in all categories and exceeded goalsoExperienced Nordstrom and Bloomingdales best in class customer service trainingFounder Voice Design Corporation Wellesley, MA 01/94 01/98Founded a telecommunications consulting firm focusing on the needs of Fortune 500 Octel users. Prospected customers and developed applications for customers needs.Key Responsibilities:oNetworked with universities using similar systems to collaborate on new and innovative campus solutionsoProspected the customer base of Fortune 500 Octel and AT&T Audix databasesoBuilt trusted network of peer universities and created AEIOU Association of Educational International Octel UsersoDeveloped voice mail application designs for university clients needs based on system capabilitiesMassachusetts Institute of Technology, Cambridge, MA 10/84 12/93Assistant Director, Telecommunications Systems Information SystemsKey Responsibilities:oManaged Octel Voice Mail system, annual budget, 5 year planning process, vendor relationsoManaged software upgrades, negotiated RFP process with potential vendorsoVoice of MIT, responsible for training all administrative and academic staff on systemoMember of IS newsletter marketing team for TelecommunicationsEducationAssociate Degree Business Administration Bryant & Stratton Buffalo, NYManagement Information Systems Northeastern University Boston, MAPhilanthropy and Community InvolvementsoMember of Charles River Regional Chamber of Commerce Womens Impact Network CommitteeoMember of the North Shore Chamber of CommerceoMember of Greater Boston Chamber of CommerceoMember of Babson College Center for Women and EntrepreneurshipoStaples Community Hero Nominee 2016 Q2oMission Gratitude Massachusetts General Hospital Committee MemberoUnited Womens Sports Play it Forward SportsoStaples Backpackathon fundraiser benefitting Cradles to Crayons 2013-2020oCommittee Member JaneDoesWell.orgoCenter for Women and Enterprise |