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Street Address (H) PHONE NUMBER AVAILABLE (C) PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryHighly organized, detailed and service oriented Administrative Assistant with 10 years experience supplying thorough, organized administrative support to 2 senior executives. Administrative Assistant who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Technically-adept Administrative Assistant with advanced knowledge of MS Office Suite and experience creating Excel databases and PowerPoint presentations for top executives. Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Quality-focused Administrative Assistant committed to approaching administrative tasks with tenacity and attention to detail. Background includes 20 years in Customer Service Care competencies which include excellent communication, risk management and assessments. Thoroughness as well as excellent communication and time management skills. Handles tasks with accuracy and efficiencySkillsProfessional phone etiquetteExcellent communication skillsDatabase managementArticulate and well-spokenCustomer service-orientedFlexibleAccurate and detailedExcellent planner and coordinatorWorks well under pressureAssimilation of program documentationDevelopment of correspondencePrepare agreement modificationsReview contract obligating documentsAssist in internal auditing of agreementsCRM CertifiedPleasant demeanorAppointment settingTeam buildingMulti-line phone proficiencyAdministrative support specialistMicrosoft Excel certifiedSpreadsheet managementFiling and data archivingHIPAA complianceChecking documents for accuracyProcessing paymentsMaintaining spreadsheets, etc.Monitor and track commencement and expiration of agreementsPurchasing OrderingVisio CertifiedQualificationsValid Drivers LicenseProficient in word processingKnowledgeable and experienced in utilizing a variety of computer hardware and software applications, such as Microsoft Windows, Word, Excel, PowerPoint.Ability to use e-mail and internet browsers i.e., Microsoft Outlook Microsoft ExplorerProcess/file/issue all requisitions and purchasing tasks as per policy in a timely basis.Order any general items in a timely basis as requested using our purchasing processes.Keep internal staff advised on a timely basis of changes in delivery expectations through availability lists, changing availability information, delivery reports, production meetings and answering any availability questionsWork HistoryScheduler and OperationsRMS Companies-Coon Rapids MN 12/21/2020-CurrentPlan and monitor work flow, as well as material movement in production cycles to ensure continuous operations.Working to plan operations and coordinate workflow between different teams or departments in a company.They ensure that products are produced to the highest standards, meeting the required safety and quality standards.Production control refers to the management of overall production activities, including product design, procurement of raw materials, and manufacturing operations.Key components to production controlRouting.Loading.Scheduling.Dispatching.Follow up.Inspection.Corrective.Sales Support/Playbook WriterConvergint Technologies Blaine, MN 8/13/2019-12/18/2020Providing information to sales teamManaging customer accountsPerforming data entry tasksCommunicate frequently with sales agents, managers, and executives to develop and implement new methods procedures for increasing sales, promoting brand awareness, encouraging customer loyalty, and expanding market territoryCollaborating information from customer websites to implement into playbooksAdministrative Assistant 2/6/2018-8/9/2019Scanlan International St. Paul, MnExcel Spread sheetsDirected guests and routed deliveries and courier services.Screened all visitors and directed them to the correct employee or office.Ordered and distributed office suppliesAnswered and managed incoming and outgoing calls while recording accurate messagesAssisted in Purchasing Department, placing purchase order with vendorsCoordinated Company Christmas party and other company eventsCoordinated Month End BreakfastCoordinated Quarter End lunchUpdating MSDS books with current Data SheetsAdministrative Assistant / Sales AssistantSafe Reflections Oakdale, Mn 10/2016-1/2018Assisted Outside Sales team in samples of materialsExcel Spread sheetsScreened all visitors and directed them to the correct employee or office.Directed guests and routed deliveries and courier services.Answered and managed incoming and outgoing calls while recording accurate messages.Managed Sales teams Expense ReportsScheduled VP of Sales Calendar with Meetings and Sales CallsComplied company information into the CRM system along with Customer information.Administrative Assistant / Executive Administrative AssistantEcumen Home Care Coon Rapids, MN07/2014 to 10/2016Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.Ordered and distributed office supplies while adhering to a fixed office budget.Managed office supplies, vendors, organization and upkeep.Directed guests and routed deliveries and courier services.Answered and managed incoming and outgoing calls while recording accurate messages.Opened and properly distributed incoming mail.Greeted numerous visitors, including VIPs, vendors and interview candidates.Helped distribute employee notices and mail around the office.Maintained a clean reception area, including lounge and associated areas.Organized all new hire, security and temporary paperwork.Completed data entry, tracked resumes and maintained the applicant tracking system.Compiled company information and related material and distributed it to candidates.Screened all visitors and directed them to the correct employee or office.Take minutes.Administrative AssistantBrenntag Great Lakes, LLC St. Paul, MN07/2007 to 07/2014Ordered and distributed office supplies while adhering to a fixed office budget.Managed office supplies, vendors, organization and upkeep.Directed guests and routed deliveries and courier services.Screened applicant resumes and coordinated both phone and in-person interviews.Answered and managed incoming and outgoing calls while recording accurate messages.Opened and properly distributed incoming mail.Greeted numerous visitors, including VIPs, vendors and interview candidates.Helped distribute employee notices and mail around the office.Maintained a clean reception area, including lounge and associated areas.Organized all new hire, security and temporary paperwork.Completed data entry, tracked resumes and maintained the applicant tracking system.Compiled company information and related material and distributed it to candidates.Screened all visitors and directed them to the correct employee or office.Obtained signatures for financial documents and internal and external invoices.Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.Education:High School Diploma: 1991Simley High School Inver Grove Heights, MNMinnesota Cosmetology Education Center 1991South St. Paul, MNGenerals: 2010St. Paul Technical college St. Paul, MnMicrosoft Excel Beginner Class: 2007Visio: 2019Minnesota Science Museum |