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SkillsMicrosoft Office SuiteRecords ManagementCustomer CareReceptionistMedical RecordsLaboratory ExperienceMedical Office ExperiencePhlebotomyTriageMedical SchedulingEMR SystemsEpicPROFESSIONAL EXPERIENCEOakWalMart Morton,Il September 2022 - January 2023Online Grocery Shopper* Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise.Oak Street Health, Peoria,Il December 2020 - July 2021MOA* Greet patients.Collect patients' personal information.Answer phone calls.Respond to emails.Schedule appointments.Administrative and clinical dutiesTELECIRS, Peoria, IL December 2019 January 2021PhlebotomistIdentifying patients and their personal information by reviewing their identity documents.Assessing patient needs, reviewing patient history, and determining the reason (s) for drawing blood.Selecting gauge needles and preparing veins or fingers for blood drawing.Extracting blood from patients through venipuncture or fingers ticks.OSF HEALTHCARE, Peoria, IL December 2015 October 2019Medical office AssistantGreet patients.Collect patients' personal information.Answer phone calls.Respond to emails.Schedule appointments.Validate clients' payment methods and medical aid coverage.AMERICAN RED CROSS, Peoria, IL November 2014 December 2015Collections Specialist IIMade outbound callsContacted blood donorsManaged accountsTook inbound calls and performed data entry.UNITY POINT HEALTH METHODIST, Peoria, IL November 2011 November 2014Medical office assistantGreet patients.Collect patients' personal information.Answer phone calls.Respond to emails.Schedule appointmentsValidate clients' payment methods and medical aidEducatiCarbondale Communit High School, CarbondaCertificate in PhlebotomySouth Suburban College - South Holland,Certificate in Medical AssistingRobert Morris College - Chicago, ILCertifications and LicensesCertified Medical Assistant (CMA)CPR Certification |