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Joan KullbergCell/Text: PHONE NUMBER AVAILABLE EMAIL AVAILABLE Salem, OregonHIGHLIGHT OF QUALIFICATIONS Proficient in MS Office Suite and 5 other 3PL programs Leadership, management, and business acumen skills Clear and concise communication and customer service Heavy phone experience, inbound and outbound Excellent networking skills A team leader that encourages collaboration and empowerment Strong attention to detail and accuracy Ability to handle simultaneous projects and meet deadlines EMPLOYMENT EXPERIENCEFreight Broker / Dispatch Broker Coordinated dispatch, successful delivery and invoicing of truck loads. Maintained updated and detailed records of calls in physical and electronic databases. Kept detailed track of all available field personnel and all in-progress and completed calls. Evaluated and adjusted over 30 routes based on daily needs, available workers, traffic hazards, and weather conditions. Procured coverage for 300-350 Full Truck Load shipments monthly. Assisted shippers and freight carries with shipments and procured new shipping accounts. Developed strategies to forecast business activity to surpass companys financial goals. Increased area coverage by 50% through effective scheduling and detailed location monitoring. Ensured maximum productivity by successfully routing vehicles over and above Company goals. Assigned loads to drivers based on Carrier and driver location. Reported driver performance issues or concerns to appropriate management for resolution. Followed all required safety policies and procedures. Real Estate Agent Advised and guided clients through the home buying or home selling process. Determined clients financial situation / property needs; made recommendations based on this analysis. Evaluated the real estate market, recent transactions, comparable properties, and the local area. Generated lists of properties for sale, locations, descriptions, and available financing options. Marketed for-sale properties on MLS, conducting open houses, arranging tours for potential buyers. Worked with appraisers, inspectors, loan officers, etc. during the home buying or home selling process. Prepared and submitted all purchase paperwork and other required documentation. Networked with other real estate professionals as a member of the National Association of Realtors. Obtain agreements from property owners to place properties for sale with real estate firms. Negotiated with other real estate sales agents. Negotiated settlement details during closing of sales. JOB HISTORYFreight Broker Gulick Freight Service Logistics, Vancouver, WA 20142019 Personal Assistant Lady Bug Personal Assistants, LLC, NW, OR 2009--2011 Dispatch Broker Bear Transportation, Dallas TX 2004--2009 Real Estate Agent Suntree Realty, Medak Realty, etc. 1984--2003 EDUCATIONAssociate Degree - Dental TechnologyJK