| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
US Citizen, physically in Kansas City, MO, available for remote work,available to interview immediately, and can start following 2 weeks noticePERSONAL SUMMARYDedicated and result-oriented project manager with 8+ years of experience in driving IT development, interactive media, and eLearning projects from initiation, design, development, quality assurance testing, installation, and interfacing with stakeholders and end-users. An effective leader and communicator with expertise in managing mission-critical projects and meeting tight deadlines using Waterfall and Agile methodologies and 10 years of general web development and development integrations with design awards won and industry certificates earned.Technical SkillsOracle Cloud PPM Wrike Jira Jira Align Confluence Redbooth Maximo Click Schedule Click Mobile Tableau Figma SCRUM Waterfall Articulate 360 Coding HTML/CSS JavaScript PHP Agile Methodologies the full Adobe Suite CRMs Canvas Blackboard Learn Moodle SCORM SuccessFactors SumTotalPERSONAL STRENGTHSProduct DesignNeeds Assessment, Design & Dev, Product Lifecycle, Software Development Lifecycle (SDLC), Systems, Processes, Workflow, Stakeholder Engagement, Entrepreneurship/ Business DevelopmentBusiness Analysis / Project ManagementTeam Leadership, Coaching, Communication, Budget Management, Agile, and Waterfall Delivery Experience, Project Costing, Kanban and Scrum methodologies, project team coordination, collaboration with stakeholders, and project delivery on time and within budgeteLearning + TrainingCurriculum Development and training, Facilitation, Technical and Guide Writing, ADDIE, adult learning, LMS AdministrationKEY ACHIEVEMENTSWinner of Best In Show at the 2018 DevLearn ConferenceRedesigned Nielsens global onboarding portal and managed the $110K project from start to finish. Partnered with a vendor to architect its design, development, pilot, and maintenance.--> Ensured usage analytics were built into the onboarding experience, that it was modernly redesigned, utilized best practices, and new associates were properly set up for success.--> Accommodated 17,000 users in the first year, increasing employee onboarding engagement by 60% and course completion by 200%.Winner of the 2020 SANsational AwardProvided redesign guidance for the University of Missouri-Kansas Citys State Authorization website, resulting in a 2020 SANsational Award. (The SANsational Award recognizes outstanding efforts by SAN member institutions and organizations in developing a high-quality, comprehensive solution to a challenging state authorization issue).Founded Business Allied ScholarsProgram development and management for a social enterprise, overseeing all aspects of its lean start-up, business development, pilot phase, and pivot to a SAAS company. Project manager of the SAAS product pivot and SCRUM master during its product development cycle.--> This program was piloted in a local high school for three school year iterations.--> Awarded funding by the Mozilla Foundation due to being groundbreaking with its use of virtual reality technology and leveraging open-source tools.--> The accompanying SAAS product was developed in an agile environment with an iterative release being utilized by high school and Kansas University students before going into a redesign for the beta release.PROFESSIONAL EXPERIENCEEvergy (consultant), remote from Kansas City, MO, and travel to Evergy sites August 2023 OngoingMaximo Technology Training LeadEvergy, Inc. is an American investor-owned utility with publicly traded stock with headquarters in Topeka, Kansas, and in Kansas City, Missouri. The company was formed from a merger of Westar Energy of Topeka and Great Plains Energy of Kansas City, the parent company of Kansas City Power & Light.Facilitated in-person and virtual training sessions on a variety of systems, applications, and processes that support job roles.Provided coaching, and feedback to management on the progress of individual learners/groups on their ability to best apply new systems, processes, and application knowledge.Partnered with the learning and development team to deliver pilot courses and provide feedback on the instructional soundness of materials, including assessments, and provided feedback to the learning and development team on any necessary content changes in preparation for subsequent rollouts.Participated in testing activities to learn Evergys business processes and systems in advance of end-user delivery.Served as floor walker post-go-live, as part of the hyper care/post-go-live support (PGLS) model to assist end users onsite.Perform administrative responsibilities, such as evaluations on course and delivery effectiveness, classroom surveys regarding set-up/upkeep/system images, and system performance, and other duties as assigned.Ameren (consultant), remote from Kansas City, MO, and travel to Ameren sites April 2022 July 2023Software Technology Training LeadAmeren Corporation is an American power company created on December 31, 1997, by the merger of St. Louis, Missouris Union Electric Company and the neighboring Central Illinois Public Service Company of Springfield, Illinois. It is now a holding company for several power companies and energy companies. Ameren works hard to provide more reliable energy, reduce outages, and restore power faster than ever before.Updated and delivered training content per business unit requirements: including regional leaders, supervisors, crew members, designers, clerical, etc.Developed end-user job aids and detailed user guidesInvestigated available training methods and procedures to determine the most effective manner by which to meet specific learning needs;Led a part of the data migration project from DOJM to IBM Maximo.Worked as a part of the Digital Field Experience Team to train Ameren field worker supervisors and field workers in the Maximo, ClickSchedule, and ClickMobile technologies.University of Missouri System, remote from Kansas City, MO Nov 2019 March 2022Interim Instructional Design Manager (6/21-3/22) and Instructional Designer (9/19-6/21)The University of Missouri System supports more than 70,000 students across four universities, serves all 114 counties, and generates billions of dollars of economic impact for the state of Missouri.Carried broad campus responsibilities associated with the development of UMKC certied online courses and programsCreated pedagogical resources for faculty member professional development and curricular consultation that followed the accepted online design standards of Quality Matters, Online Learning Consortium, and othersSupported faculty in the design of online courses by supporting the customized development of online courses unique to the needs of the instructor, their course content & assessments, and the knowledge and skills of the studentsParticipated in accreditation activities related to online programsCollaborated with strategic organization partners to develop a Quality Assurance Process for eective online course reviews to be implemented by Instructional DesignersYes! You Can, an Interactive Media & Marketing Agency, Kansas City, MO. Aug 2013 - OngoingSenior IT Project Manager & ProducerThe Yes! You Can Agency is an interactive media development firm that helps businesses start, develop, and scale their brand. Its core focus is product development, driving client revenue, consumer engagement, and retention through targeted social campaigns and sales strategy management.Executed high-priority and tactical tasks to film, direct, and produce commercials, and other digital projects including intricate web builds, learning management systems, and interactive media projects.Agile Product Management for a high-profile VR project, after conducting voice-of-the-customer interviews, I defined system features, participated in validation, and set the scope of the project. Managed the scope of work, and the completion of development sprints, and communicated complex ideas to ensure stakeholders vision was fully represented in the roadmap while managing risks and dependencies.Contract negotiation of various complexities and management through hiring and managing creative teams (producers, directors, actors, web/Web3 developers, and media artists).Oversaw team resources, schedules, contracts, project progression, project costing, and budgets in over 40+ agency projects.The Nielsen Group, New York, NY Aug 2015 July 2018Project Manager, Lead Instructional Designer & DeveloperNielsen Holdings PLC is an information, data, and market measurement firm. Nielsen operates in over 100 countries and employs approximately 44,000 people worldwide.Product Owner of Nielsens global onboarding portal, responsible for its redesign, update, vendor, and development team management (see, Winner of Best in Show Under KEY ACHIEVEMENTS).Project manager for compliance training rollout encompassing 6 topic areas, provided in 27 languages for 44,000 global associates. Set and held stakeholders accountable to deadlines, assigned responsibilities, and monitored the progress of project implementation.SCRUM Master for projects in a matrixed organization. Managed and worked collaboratively as part of an agile design/development team, utilizing multiple design/development frameworks (ADDIE, SAM, Backwards Design, Agile development, Lean Start-up Methodology, Design Thinking, and performance as a SCRUM Master, etc.)As a part of the Talent Engagement and Development team, created online/web-based courses, media, and training, managing projects from start to finishDevised video and mobile strategy to create video, graphics, and animations for learning materials, subject-matter-experts, and projects. Facilitated training on HTML5/coding to increase coding capacity in the design team.Regularly provide process upgrades to organizations.Installed dynamic tech stacks for organizations to update and automate their operating process and procedures.Swope Health Services, Kansas City, MO Feb 2003 - July 2013Community Support Workers/Case ManagerManaged a caseload of young adults retrieving mental health care, connected them to behavioral health services, and provided crisis intervention, substance abuse treatment, parenting training, and psychological testing.EDUCATIONProject Management Professional (PMP) Training -Project Management Body of Knowledge (PMBOK)New Horizons Learning Center (2019)Master of Fine Arts, Web Design & New MediaAcademy of Art University, San Francisco, CAMaster of Public Administration and Bachelor of PsychologyUniversity of Missouri - Kansas CityIBM Certified Deployment Professional Maximo Manage v8.0Self-paced learning path, 2023CERTIFICATIONSProject Management: Six Sigma Green Belt CertificationJuly (2023)Instructional Design: Quality Matters CertificationApplying the Quality Matter Rubric Certification (2019), Peer Reviewer Certification (2019), AddressingAccessibility and Usability (AAU) Certification (2022) |
