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Candidate's Name
Atlanta, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI'm a hard worker willing to work and train in all areas of the company in which I'm applying. I want to work for a company that will allow me to advance my skills in customer service and my aim is to build and maintain strong and positive relationships with customers in an organization which will ensure high level of customer satisfaction. Work ExperiencePatient Access Representative IIGrady Memorial Hospital - Atlanta, GAJanuary 2023 to PresentVerify demographic information, answer multi phone lines, collects on self-pay accounts, deductible payments and co pays, provide patients with exam information, and communicate hospital & financial policies.Patient Access Representative IIWellstar Health System - Atlanta, GAFebruary 2022 to February 2023Verify demographic information, answer multi phone lines, collects on self-pay accounts, deductible payments and co pays, provide patients with exam information, and communicate hospital & financial policies. I ALSO HAVE MY (CRCR)Front Desk Clerk /reservationsRED ROOF INN - Smyrna, GAJanuary 2018 to December 2021 UPSELL RESERVATIONS- always tried to upsell by offering additional products and services, hence promoting sales. CHECK GUEST IN/OUT- always made sure guests are happy thus giving utmost priority to customer satisfaction . ANSWER FAXES AND EMAILS- always made sure customers issues are resolved immediately. Night AuditorQUALITY INN ATLANTA AIRPORT - College Park, GAAugust 2015 to February 2016 AUDIT PROCESS AND ACCOUNTING FUNCTIONS REPORTING OF REVENUESSalesAUTO GLASS PROS - Pensacola, FLJanuary 2013 to December 2014 CUSTOMER SERVICE- empathetic with customers, hence promoting sales and increased revenue. TELEMARKETING- analyzed customers need SETTING APPOINTMENTSEducationGEDFulton County Library - Atlanta, GAMarch 2000 to March 2000Skills Telemarketing Sales Customer Service Front Desk Filing Cash Handling Guest Services Office experience Microsoft Office Microsoft Excel Administrative Experience Research Clerical Experience Epic Insurance Verification Medical Scheduling Multi-line Phone Systems Medical Billing Medical Records EMR Systems Documentation reviewCertifications and LicensesDriver's LicenseAdditional InformationCRCR