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Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional, backed by 4+ years of patient care industry experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.Pay close attention to detail to ensure accuracy and maintain compliant documentation.Prioritized and managed workload to meet deadlines and provided professional customer service.Work as part of a team and maintain a professional and positive work environment.Microsoft Office Applications  Word, Excel, and PowerPoint Type 38 WPM.KEY QUALIFICATIONSMedical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBsRevenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party PayersElectronic Health Records (EHR) Electronic Medical Records (EMR)Managed Care (HMO, PPO, and POS) Workers CompensationInsurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)Front Office Operations Medical Office Procedures SchedulingMedical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10, HCPCS, CPT)EDUCATIONUltimate Medical Academy Associate of Science Degree  Medical Billing and Coding, 2023Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificateWORK EXPERIENCEPutnam County Comprehensive  Greencastle, IN 08/2021  11/2023Direct Support ProfessionalAdministered medication and ensured to maintain documentation on patient intake.Filed paperwork and documented observations of patient behavior, complaints, and physical symptoms.Communicated effectively with clients, family members, and co-workers.Respected patients privacy and maintained confidentiality.Ultimate Medical Academy  Greencastle, IN 01/2022  06/2023Full Time StudentRemained self-directed, motivated, and accountable for personal actions.Came prepared for class and completed assignments on time.Navigated new technology, utilized available resources, and set realistic expectations.Stay-at-Home Parent  Greencastle, IN 07/2020  08/2021HomemakerEnsured household duties were completed in a timely manner and managed household budget.Coordinated medical care, meals, and social activities.Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.Provided encouragement, support, and access to activities that enabled the development of skills.ADDITIONAL EXPERIENCEPutnam County Comprehensive  Greencastle, IN Direct Support Professional 05/2018  07/2020Ascena Retail Group  Greencastle, IN Assembly Worker / Machine Operator 08/2017  05/2018Caseys General Store  Cloverdale, IN Cook 05/2015  08/2017