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Click here or scroll down to respond to this candidateCandidate's Name
Titusville, FL PHONE NUMBER AVAILABLE, Titusville, FL Home: PHONE NUMBER AVAILABLE Cell: PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryAbility Summary Over 15 years experience in auto mechanic, auto electronics, business management, auto service writer and auction buyer.Core Qualifications Customer Relations Proficient in [Software] Performance improvements Stock management Employee training Budgeting Financial Management Business planning Customer Relations Proficient in [Software] Performance improvements Stock management Employee training Budgeting Financial Management Business planningExperienceTechnical Sales Executive, 07/2023 to 09/2023AccuAir Suspension Merritt Island, FL Receive incoming technical calls and solve customers problems, follower up with customers to ensure issues are solved. Increased customer satisfaction in 2-3 ratio. Fostered positive relationships with team members to improve company culture and increase productivity. Used consultative sales approach to understand and meet customer needs. Resolved order issues efficiently and enhanced customer satisfaction ratings.Floor Manager, 02/2021 to 05/2022Sunshine Health Foods Titusville, FL Managed store inventory and stock levels to maintain availability of products. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls. Made personal recommendations for customers by sharing product knowledge and demonstrating product. Oversaw supply restocking, area cleaning, and product organization. Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.Floor Manager/Cashier, 02/2021 to 05/2022Insight Nutrition /Sunshine Health Foods Titusville, FL Order and receive goods do inventory, customer service and cashier established good customer relationship and improve sales by 50% Resolved customer complaints quickly to maintain customer satisfaction. Assisted customers in need to promote pleasant shopping experiences and encourage return business.Sales Advisor, 02/2019 to 07/2020Parks Space Coast Chrysler Jeep, Dodge Titusville, FL Use CRM to prospect for customers and maintains customer retention, Automotive Sales and Lease Manage 200 calls per day, Established increased performance by over fifty percent. Increased sales by offering advice on purchases and promoting additional products. Listened to customer details and offered matching solutions to meet wide range of requirements. Maintained current knowledge of applicable sales and product changes to provide best possible service for all customer needs.Sales Manager, 02/2016 to 12/2018Tire Kingdom Tire and battery Corporation Miami Gardens, FL Maintained knowledge of current sales, promotions, and policies regarding payment, exchanges, and security practices Contributed to team success by exceeding team sales goals by 100% Recommend merchandise to customers based on their needs and preferences. Responded to customer questions and requests efficiently. Resolved customer issues quickly to close deals and boost client satisfaction. Handled customer relations issues, enabling quick resolution, and client satisfaction. Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets. Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.Sales and Leasing Consultant, 01/2005 to 01/2016Hollywood Chrysler Jeep Hollywood, FL Managed lead tracking by making contact and following up on leads generated through marketing efforts. Performed cold-calling and follow-ups with leads to secure new revenue. Worked with team to collaboratively reach targets, consistently meeting, or exceeding personal quote. Identified, established, and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community. Assisted clients through sales process and provided after-sales support to assess satisfaction and resolve problems. Conferred with existing and potential customers to assess requirements and propose optimal solutions. Proactively managed client correspondence and recorded tracking and communications. Tracked market and industry trends, regulations, and practices through trade shows and publications. Built professional sales presentations to promote services to groups of potential customers. Consistently exceeded new sales growth quotas for new car sales by 60% Maintained strong and well-managed online presence to successfully market community. Built and maintained strong relationships with potential residents and families to encourage and support move into community. Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets. Identified, established, and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.Owner/Operator, 09/2004 to 06/2009Macs Auto Sales Hollywood, FL Manage financial operation. Assign jobs to proper departments. Complete billings as necessary Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues. Managed day-to-day business operations increasing production by 50% Assessed income and expenses and adapted plans to improve profit levels. Performed statistical analyses to gather data for operational and forecast team needs. Managed day-to-day business operations. Consulted with customers to assess needs and propose optimal solutions. Developed business plan, processes, and procedures to provide superior Service of exporting goods to customers. Trained and motivated employees to perform daily business functions. Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.Nation Auto Sales Manager, 01/2004 to 01/2005Nation Auto Sales Miramar Florida Prioritized helping customers while completing other routine tasks. Engaged with customers with sincere and friendly manner. Handled customer relations issues, enabling quick resolution, and client satisfaction. Resolved customer issues quickly to close deals and boost client satisfaction. Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures. Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets. Closed lucrative sales deals using strong negotiation and persuasion skills. Making 100 calls per day and increasing sales by 125%EducationMaster of Science: Innovation and Entrepreneurship, 11/2021Full Sail University - Winter Park, FLBachelor's Degree: History, 11/2011Kaplan UniversityAssociate of Science: Pre-Engineering Electronics, 06/1980Miami Dade Community College - Miami, FL |
