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Street Address NW 5th StreetMiami, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVETo obtain a position that will allow me to enrich my knowledge with valuable experience and benefit your company.PROFESSIONAL SKILLS Computer: Microsoft Word, Excel, PowerPoint, Outlook Languages: English and Fluent in Spanish Other: Multi-tasker; able to work in-fast paced environment; fast learner; dedicated and carefulEMPLOYMENT HISTORYPlasco IDOrder Entry Clerk 03/2019-PresentData entry with attention to details.Update purchase orders status through vendor portals.Review screen print with supervision order for accurate entry.Increased transaction times from an average of one hour to 20 minutes.Inspecting deliveries to ensure they match order and invoice criteria.Complete fulfillment orders including picking merchandise, packing and shipping orders per customers' specifications.Sysco South Florida Medley, FloridaCustomer Service Rep-Cruise Department (Temp.) 10/2018-01/2019Attend department and company meetings as scheduled.Contacting customers via telephone/ email in a timely mannerAccurately entering customer orders in a timely manner. VERY detailed oriented.Ensure all customer issues are resolved in a timely manner to the customers satisfactionConsult merchandising, and inventory control for details on merchandising, I.e., pack size, exp. dates, etc. Expedite customer needs for pick-ups and credits-maintained invoices, sending copies to customers Any other duties as directed by supervisor; filing, making copies, assisting other CSRsSoutheast Food Distribution Medley, FloridaBuyers Assistant 03/2016-10/2018Manage timesheet, and PTO request for department employeesRun daily report for bakery and frozen foods region, daily and weekly sales in ExcelRun weekly buyers performance report in ExcelMaintain PO confirmations and emails to vendors confirmingPurchase orders, arrivals and appointmentsCreate new items, inputting deals for vendors in internal systemPlacing items in marketing bulletin book with pictures and dealsDistribute internal mail as well as external mailMarseilles Hotel and The Suites of Dorchester Miami Beach, FloridaFront Desk Agent 08/2015-01/2017Greet guests and patrons as they arriveCompute bills and take payments in system (Visual Matrix)Operate hotel switchboard, take calls and provide information and transfer callsAnswer queries regarding the hotels services, charges, dining/sports facilities, and travel directionsBalance cash at the end of the shift and generate accounting reports for the benefit of the next shiftThe Advocate Program, Inc. Miami, FLData Entry Clerk Aug. 2013-December 2014Entering traffic, criminal, and civil data into court-automated systemswith accuracy and processing legal documentAssist with copying, filing, and administrative projectsProcess payments by cash, check, credit card, automatic debitOpening and closing office, ensuring the security alarm is armedLaprom Moving Inc. North Miami, FLSales Representative/ Office Clerk Aug. 2012-April 2013Answered queries and concerns regarding equipment, pricing, and availabilityProcessed consumer transactions by means of a real-time computer activation systemChecked quality of account services Made regular status reports: follow-ups, closings and activitiesHandled and resolved any complaints or concerns from customersResponded to customers needs and provided additional support where necessaryFour Points by Sheraton Miami Beach, FLPBX Operator Agent/ Front Desk Agent April 2011-May 2012Knowledge of GALAXY and LightSpeed (billing system)Multi-tasking multiple phone calls at a timeMake sure all guests are taken care of properly and have enjoyed their stayChecking guests in and out with excellent customer serviceVictorias Secret Miami Beach, FLSales Associates Dec. 2009- Aug. 2010Assist in floor moves, merchandising, and display maintenanceCommunicate customer requests to managementAssist in completing price changes within the departmentAssist in ringing up sales at registers and/or bagging merchandiseMaintain an awareness of all promotions and advertisementsParticipate in year-end inventory and cycle countsEDUCATIONCoral Gables Senior High School Miami, FLH.S. Diploma, GPA: 2.0 June 2010REFERENCES Jade Spano Danielle WilliamsPHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLE/pre> |