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Title United States Customer Service
Target Location US-OH-Columbus
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Jones AdornManagementEmail: EMAIL AVAILABLEPhone: (PHONE NUMBER AVAILABLEAddress: Street Address
Industry: RetailQualification: AssociateAvailability: ImmediatelyI am currently a store manager I have over 8 years in management over 20 plus years in customer service in retail it's in retail I have over 20 years in cosmetology EDUCATIONAssociatesFashion merchandising at Wade - Dallas, United States June 2003 to September 2004BachelorHealth care administration management at Aiu - Houston, TX, USA, United States April 2021 to PresentEXPERIENCEOrder selectorAmazon - Houston, United StatesJune 2021 to PresentI select the items at a customer request from offline orders Replenishment managerMichaels - Houston, United StatesMay 2019 to July 2021Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Analysis skillsDirect and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.Oversee activities directly related to making products or providing services. Merchandising and planograms Returns ProcessorNeiman Marcus warehouse - Dallas, United StatesJune 2018 to October 2019Sorted in process return merchandise from online orders to store returns Store ManagerDollar tree - Dallas, United States2016 to June 2018Cahier on busy days to help move the line.Recruit, train, coach and develop sales staff on all aspects of sales including, but not limited to, sales techniques, products, promotions, and proceduresActively manage and motivate sales team every single day to ensuresales quotas are being met or exceededProvide effective performance feedback to all staff and sets timeframe for achievementConsistently find ways to increase employee and location productivity, and drive salesAnalysis skillsMaintain appropriate level of staffing at location by recruiting, selecting, orienting and training employeesEnsure availability of merchandise by maintaining inventory levelsMarket merchandise by adhering to advertising, sales promotion, and display plansSecure merchandise and protect employees by adhering to security standardsContribute to team effort by accomplishing related results as requiredHandle scheduling of staff at location to ensure appropriate shift coverageHandle all intensified customer service issues with professionalismExecute daily operational procedures with efficiency, diligence, and integrityCommunicate, execute, and implement policies and proceduresOther duties as assigned.Creating and keeping deadlinesSKILLSMerchandising (10+ years)  Microsoft Office (10+ years)  Microsoft Excel (10+ years)  Microsoft Powerpoint (10+ years)  Hair Styling (10+ years)  CAD (8 years)  Planograms (10+ years)  Pricing (7 years)  Retail Management (10+ years)  AutoCAD (7 years)  Assistant Manager Experience (10+ years)  Cashiering (10+ years)  Cash handling (10+ years)  Customer service (10+ years)  Basic math (10+ years)  Supervising experience (10+ years)  Administrative experience (2 years)  Leadership (10+ years)  Management (8 years)  Microsoft Word  Microsoft Outlook  Management (8 years)  Time management (8 years)  Management (8 years)  RF scanner (10+ years)  SolidWorks (1 year)  Sales (5 years)  Freight Experience (9 years)  Store Management Experience (3 years)  Inventory Control (1 year)  Store management  Customer relationship management  Retail sales  Computer lliteracy  SAS  Purchasing  Management  Management  Recruiting  Shipping & receiving  Stocking  Google Suite  Order fulfillment  Warehouse distribution  Human resources  Heavy lifting  Management  Analysis skills  Management  Management (Novice)

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