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Click here or scroll down to respond to this candidateCandidate's Name
Pennsylvania EMAIL AVAILABLE PHONE NUMBER AVAILABLEProfessional ProfileProject Management Scrum Master Agile Process Manager With over 5 years of extensive experience as an Agile Scrum Master, I am a seasoned professional adept at orchestrating cross-functional team collaborations, leveraging tools like Jira, Confluence, and Trello to ensure seamless project management and sprint tracking. My expertise lies in driving Agile methodologies, facilitating daily stand-ups, sprint planning, retrospectives, and ensuring quality control through continuous integration and continuous deployment (CI/CD) practices. With a deep understanding of backlog refinement, sprint velocity, and stakeholder engagement, I excel in prioritizing tasks and managing complex project schedules. My commitment to fostering a culture of continuous improvement, combined with my proficiency in risk mitigation and IT/DevSecOps principles, positions me as a valuable asset to any forward-thinking organization. I am passionate about leveraging my skills to drive innovation, achieve organizational goals, and ensure customer satisfaction.Office Management& DocumentationFinancial Management &Profitability ImprovementCustomer Service& Relations ManagementTeam Collaborator& Reliable CollgueApt to Learn: Invested inGrowth and DevelopmentProgram Management& Strategic PlanningBudget Development &Continuous ManagementPersonable &ProfessionalLead Workshop &Seminar PresenterProfessional Learning& CertificationsDelegation &Coordinating TechniquesCommunications& NegotiationsEthical &Caring DemeanorTeam Building &Performance ManagingMission & VisionIntegration/ImplementationInstantly impacted company performance through tactful facilitation techniques, mentoring and managing numerous teams; collectively of 20+ team members while concurrently providing top-notch support. Handled and resolved impediments and tasks, ranging from 5-10 tasks daily with a superior quality rating of 100%. Top Relations Specialist: Distinguished top producer in client relations, acknowledged for exceptional client resolution and consistency. Honored for surpassing quarterly goals through the use of facilitation solutions and strategic business tactics. Quality Assurance: Delivered truly outstanding results, achieving a perfect 100% score on the QA Rating System. Instrumental in developing management frameworks and earned high praises from peers and stakeholders. Implemented development plans that led to an impressive improvement of company performance-to-goal by up to 150%. Outstanding Performance: Collaborated effectively with product owners and stakeholders to address issues, earning their trust and upholding business standards. Consistently achieved exceptional quality assurance scores of 90%+, while diligently adhering to company guidelines. EXPERIENCE:Private Contracts: Remote 08/2018 - PresentIndependent Contractor/ Project Management/ Scrum MasterCoordinated with the product owner to prioritize and refine the backlog to meet project objectives and customer needs.Cross-Functional Collaboration: Facilitated the collaboration between development, operations, and security teams for a cloud services provider, ensuring smooth deployment cycles and reduced time-to-market by 40%.Implemented advanced metrics tracking using tools like Jira and Confluence for a telecom giant, providing stakeholders with real-time insights into sprint progress, backlog health, and team velocity.Composed custom innovative success plans tactful approach to better assist teams and business in their future development.Ensured successful outcomes and satisfaction by supplying extensive knowledge and excellent interpersonal skills; earned trust and new business partnerships; as well as fostered long standing relationships with existing team members and partners.Developed and delivered a Scrum and DevSecOps training program for a leading software development company, mentoring over 50 new Scrum Masters and instilling best practices in DevSecOps.Managed operations: answering messages, delivering exceptional customer service, greeting, responding to inquiries professionally and promptly, providing briefings on upcoming offers and notices, maintaining a compassionate professional demeanor.Served as an instrumental asset: developed dynamic projects incorporating up to date research and techniques by defining vision, strategy and roadmap; while simultaneously providing continuous support through gathering, managing, and prioritization.Introduced a Kaizen approach to the Scrum process for a digital marketing agency, leading to a 25% improvement in sprint velocity over six months.Skillfully organized and meticulously facilitated various Scrum ceremonies, such as daily stand-ups, sprint planning, sprint reviews, and retrospectives; pivotal in seamless and effective communication; fostered a culture of collaboration and synergy among the team.Oversaw third-party vendor integrations for a tech startup, ensuring their compliance with company security policies and industry best practices.Played a pivotal role in a cloud services provider, facilitating the collaboration between development, operations, and security teams, ensuring smooth deployment cycles in a cloud environment.Steadfast commitment to embracing the fundamental Agile principle of continuous improvement as a guiding force in my approach to work. Receiving valuable feedback from team members, stakeholders, and mentors, leveraging these insights to proactively identify and capitalize on opportunities that propel not only team success but also foster substantial personal growth and development, ultimately contributing to the overall excellence of the projects and initiatives.Led a risk assessment initiative for a global logistics company, identifying and mitigating potential security risks during the product development lifecycle, resulting in a 30% decrease in security incidents.Proficient and well-versed in utilizing Agile project management tools such as Atlassian Suite: Jira, Confluence, Trello (Kandan Board), ServiceNow, Gitlab to facilitate efficient backlog management and sprint tracking; contributing to enhanced productivity and project success.Orchestrated monthly roundtables with security, compliance, and development teams of a healthcare provider, ensuring all Agile projects adhered to HIPAA and other industry regulations.Collaborated with a team of developers to integrate security tools like SonarQube, OWASP Dependency-Check, and Jenkins into the CI/CD pipeline of a major financial institution, ensuring real-time vulnerability checks and feedback.Skillful in assisting with the management of the product backlog, refining user stories, and prioritizing tasks in close collaboration with the Product Owner.Integrated security practices into the Agile framework for a leading e-commerce platform, ensuring security considerations were part of every sprint. This proactive approach led to a 50% reduction in post-release vulnerabilities.Adept at identifying and addressing impediments or roadblocks that hinder team progress, offering effective solutions to maintain project momentum as well as address conflicts and disagreements constructively, fostering a positive team atmosphere and ensuring efficient collaboration. EDUCATION:Scrum Master: Online 07/2023Scrum Master Professional Certificate (SMPC)/ Scrum Foundation Professional Certificate (SFPC) Bloomfield College: Bloomfield, NJ 08/2014 - 06/2018 Bachelor's Degree in Business |
