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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Hartford, CT Street Address
Knowledgeable Operation Supervisor with over 15 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line protability. Organized and systematic with natural relationship-building and leadership talents. Operations ManagementBudget AdministrationProject ManagementSafety OversightSta SupervisionPerformance MonitoringLogistics CoordinationWarehouse OperationsHomeGoods Distribution CenterBloomeld, CTOperations Supervisor07/2008 - 12/2023Monitored sta performance and provided feedback for improvement. Trained, mentored and motivated employees to maximize team productivity.Coordinated with other supervisors, combining group eorts to achieve goals.Maintained accurate records of employee attendance and performance reviews.Evaluated and reported on department metrics to upper management. Reduced process lags and trained team members on best practices and protocols.Developed work plans and schedules for employees to facilitate adequate stang for service requirements.Identied areas of improvement and developed strategies to increase eciency.Directed employees on how to use equipment properly and safely. Built strong operational teams to meet process and production demands. Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.Oversaw implementation of procedures, goals and objectives within operations.Participated in subordinates' tasks to facilitate productivity or help overcome diculties.Developed initiatives for process improvement and reviewed and assessed ongoing operations.Ensured compliance with all safety regulations in the workplace. Investigated and completed reports for work-related injuries, submitting paperwork to appropriate insurance carriers.Reviewed reports on employee attendance, productivity and eectiveness to evaluate performance.SummarySkillsExperienceIdentied areas of deciency and performed root-cause analysis to solve problems.Assisted in the hiring process by conducting interviews and making recommendations for new hires.Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.Provided support to other departments as needed to meet organizational goals.Prepared reports on operational performance metrics and presented them to management team.Implemented cost-saving measures throughout the organization's operations.University of The Sacred Heart San Juan, PRBachelor of Arts in Psychology05/2004International Junior College San Juan, PRAssociate of Arts in Business Administration And Management 05/1999Power Industrial TrucksSpanish:Native/ BilingualReferences available upon request.Education and TrainingCerticationsLanguagesReferences