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Click here or scroll down to respond to this candidateCandidate's Name , SHRM-CP, MSAStreet Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILE A highly professional leader, trainer and facilitator with over 25 years of human resource experience. Proficient in leading, facilitating, coaching and all aspects of employee relations including Employment Law, COBRA, HIPAA, and Labor Laws. Experienced in decision making, employee training and people development; problem solving, leadership, and creation of job descriptions. Serve as ambassador and champion of talent management for people managers, with the ability to provide coaching for leaders and associates. Diversity, equity and inclusion champion. Strong communicator with excellent follow through and computer skills.EXPERIENCE WALKER AUTO & TRUCK, INC. JUNE 2021 DECEMBER 2023CHIEF PEOPLE OFFICERDrove the development and implementation of employment, employee relations, compensation, benefits, performance management and workforce planning programs, ensuring all procedures comply with legal regulations and best practicesEnhanced complete organizational coherence with corporate principles and desired behaviorsBuilt and managed a right-sized HR team and served as strategic partner and advisor to the leadership teamNurtured work relationships to enhance morale built associate engagement; developed strong, trusting relationships to gain support and achieve resultsCultivated work environment that fostered great team performance by applying Diversity, Inclusion and Belonging best practices and innovationsDeveloped a recruitment strategy consistent with corporate strategy and culture. Partnered with leaders to build and sustain a leadership culture that drives retention, engagement and employee referralsActively evaluated and revised a Total Compensation and Rewards strategic plan to ensure they remain attractive to current and future employees in a cost-effective way for the organizationPartnered with members of the leadership team to design and implement effective career paths, training plans, mentorship, and leadership development programs to increase engagement, support growth, and strengthen succession preparation in each departmentDesigned and executed an effective and efficient performance management process. Served as a mentor, coach, and advisor for leadership throughout the organization regarding management, performance issues, opportunities, and recognitionMaintained in-depth knowledge of legal and compliance requirements related to day-to-day management of employees, reducing legal risk and ensuring regulatory compliance, conducting internal HR audits as neededLUIHN VANTEDGE PARTNERS, LLC, MORRISVILLE, NC APRIL 2020 JUNE 2021CHIEF PEOPLE OFFICERResponsible for oversight of all departments related to people management including Human Resources, People Capability & Development, and Loss & Prevention across 168 restaurants and five statesManaged the strategy and processes related to acquiring, building, and retaining an exceptional team of professionalsInitiated and implemented roadmap to lead the HR function through rapid growth, ensuring the people, systems and processes necessary to scale are in placeAdvised, consulted, and executed effective solutions by optimizing people-centered activities such as hiring, training, professional development, and performance management to ensure these efforts support the companys growth and bottom lineEngaged with entire organization to develop a well-defined company culture through employee engagement and implementation of strategic initiativesEnsured the company values are reinforced with every initiative and communicationSupported employees through ensuring competitive compensation and benefits that are aligned with business strategyDeveloped and delivered companys diversity, equity and inclusion strategy via consistent education, engagement, and leadership developmentImplemented and led organizational training and development, loss and prevention and all human resources initiatives focused on ensuring company cultural competence and complianceWELLCARE OF NORTH CAROLINA, RALEIGH, NC - July 2019 APRIL 2020HUMAN RESOURCES BUSINESS PARTNER, NORTH CAROLINA MARKETServed as trusted HR Business Partner to NC business unit, including market President and leadership teamContinuously translated business strategies and objectives into an HR agenda, initiatives and/or actions that helped drive positive business performanceAdvised and influenced all levels of leadership on complex people management initiatives with a focus on performance management and organizational development & effectivenessDelivered and influenced market results and actions by providing data and insight to leaders (i.e. attrition statistics, employee survey results, compensation analysis), resulting in holistic business decisions and elevated levels of engagement & productivityLed larger scale initiatives and projects within client groups as informed by business and company strategyCounseled and guided leaders and teams on complex employee relations mattersActed as an executive coach for key leaders and proactively met with employees at all levels to maintain a pulse on the businessDefined talent and succession plans to ensure alignment to organizational strategies while mitigating key person dependencies across client groups and driving internal mobility and sustained professional growth within the workforcePartnered with HR colleagues in the Talent Acquisition, Learning & Development, Compensation, and Shared Services on the implementation of organizational initiativesPartnered with the business on organizational diversity and inclusion initiatives focused on ensuring cultural competenceRED HAT, INC., RALEIGH, NC - DECEMBER 2015 july 2019HUMAN RESOURCES MANAGER, NORTH AMERICA COMMERCIAL SALES PEOPLE TEAM June 2018 July 2019Served as a trusted advisor and consultant to global sales teamConsulted and executed on talent management strategies that aligned to the teams business goalsDrove effective talent strategies and philosophies as defined by senior leaders in the organization and assisted managers cascade communications to their teamsLed larger scale initiatives and projects within client groups as informed by business and company strategyDelivered high quality, consumable human resource services that enabled attainment of strategic business goals and critical initiativesPartnered in the design, implementation, and communication of proactive programs related to performance management, talent management and engagementPartnered with the business on organizational diversity and inclusion initiatives focused on ensuring cultural competencePEOPLE RELATIONS CONSULTANT PEOPLE TEAM December 2015 June 2018Collaborated with fellow HR colleagues around the world on talent management initiatives for the businessConsulted and coached internal business clients and leaders regarding promotion and career ladder progression decisions including effects on organizational designPartnered with Finance, Global Workforce Solutions, Information Technology, Legal, Marketing and Operations leadership to execute change leadership and performance management solutions focused on a retention, workforce management trends; compensation and total rewards; and complianceEnsured compliance with all employment and employee-relations lawsCollaborated, analyzed and executed employee relations strategies that supported a just, equitable, highly productive staff focused on the talent engagementPartnered with the business on organizational diversity and inclusion initiatives focused on ensuring cultural competenceWAKEMED, RALEIGH, NC - FEBRUARY 2005 DECEMBER 2015DIRECTOR, HUMAN RESOURCES Talent Acquisition & Employee Relations December 2012 December 2015Managed a team of 16 within the talent acquisition, employee relations, diversity/equity and inclusion, and workforce development teamsDirected implementation, management and direction of the recruitment, selection and workforce development processes to include but not limited to all related policies and programsEffectively managed a $17M budget for the talent acquisition and employee relations departmentSourced and recruited for executive and leadership rolesEnsured the recruitment and selection of high caliber, suitable and diverse candidates focused on providing an outstanding patient experienceDeveloped short-and long-term strategies to recruit for and retain staff in hard-to-fill positionsEnsured compliance with all employment and employee-relations lawsDesigned, implemented and managed of meaningful and utilized recognition programsDeveloped, analyzed and executed employee relations strategies that support a just, equitable, highly productive staff focused on the patient experienceImplemented and lead organizational diversity and inclusion initiatives focused on ensuring cultural competenceMANAGER, HUMAN RESOURCES Talent Acquisition & Retention August 2006 December 2012HUMAN RESOURCES ANALYST Employment September 2005 August 2006HUMAN RESOURCES SPECIALIST Employment February 2005 August 2005TIME WARNER CABLE, MORRISVILLE, NC SEPTEMBER 2003 FEBRUARY 2005SR. HUMAN RESOURCES SPECIALIST BenefitsManaged paid and unpaid leave administration; administered workers compensation casesCoached and counseled leadership on effective management of associates on leaves of absenceCounseled associates on all benefit plan and policiesImplemented and tracked all FMLA and non-FMLA casesPartnered with third party administrators regarding leaves of absence and benefits administrationConducted benefits orientation, coordinated Benefits Fair; developed and maintained divisional wellness programRecognized as Presidents Award nominee for providing exceptional customer service throughout DivisionWAKEMED, RALEIGH, NC JULY 2000 AUGUST 2003HUMAN RESOURCES SPECIALIST Allied Health and Service RecruiterEDUCATION CENTRAL MICHIGAN UNIVERSITY, Mount Pleasant, MichiganMASTER OF ADMINISTRATION in Human Resources, August 2002UNIVERSITY OF NORTH CAROLINA CHAPEL HILL, Chapel Hill, North CarolinaBACHELOR OF ARTS in Industrial Relations/Human Resources, May 1993MEMBERSHIPSHarbor Better Business Bureau, Board of Directors Member, Human Resources Chair 2020North Carolina Society of Human Resource Management, Health & Wellness Chair 2016 2018Raleigh-Wake Human Resource Management Association, Past President 2014Raleigh-Wake Human Resource Management Association, President 2013Raleigh-Wake Human Resource Management Association, President-Elect 2012Raleigh-Wake Human Resource Management Association, VP, Membership 2011Raleigh-Wake Human Resource Management Association, Diversity Director 2009 2010Society of Human Resource Management SHRM CP DesignationProfessional in Human Resources (PHR) DesignationTECHNICAL MS Office, Business Objects, Oracle, Crystal Reporting, Lawson, GroupWise, Lotus Notes, PeopleSoft, Report Smith, Report Writer, Peopleclick Applicant Tracking Software, Kenexa, SAGE HRMS, PAYCOM and SharePoint |
