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Candidate Information
Title Customer Service Sales Manager
Target Location US-TX-Dallas
Email Available with paid plan
Phone Available with paid plan
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12/1998 - PresentStreet Address /2014 - PresentPowered bySUMMARYFast paced, business oriented leader that will provide skills in strategic business planning and team development. 20+ years of car sales/management experience and a proven track record in successful car sales, business management, and nance. Outgoing and personable individual familiar with the many facets of sales including customer service and customer experience.EXPERIENCEGeneral Sales ManagerAddison Auto GroupDallasManaged and maintained a dealership that regularly inventoried 45-60 cars.Procured all inventory and purchases at multiple auctions across metroplex and various other platforms (i.e. online sales websites, independent sellers).Averaged 3% increase in sales per quarter.Appraised all trade-ins.Maintained customer retention rate of 10% and cultivated loyal customer base.Trained and developed a professional team of 19 employees including sales associates and service technicians. Maintained banking relations that were typically reserved for franchise dealers only.Founder/Finacial DirectorA-Team Auto FinanceDallas, TXUtilized data analysis to draft business model to develop oor plans to increase revenueSuccessfully implemented and streamlined lending process for multiple clients to improve and increase accessibility. Engaged local banks to increase nance options.SKILLSBusiness managementProcess ImprovementCustomer Service BudgetingCMR Software CRMFinancial Report WritingRecruiting Inventory ControlData Analysis LogisticsHuman ResourcesStrategic Business PlanningForecasting Prot & LossEDUCATIONAssociate's Degree inBusinessUniversity of North Texaswww.enhancv.comSteven ClohessyGeneral Sales Manager/Finance DirectorPHONE NUMBER AVAILABLE EMAIL AVAILABLE Dallas, TX Text Text

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