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[PHONE NUMBER AVAILABLE EMAIL AVAILABLE Bowie, MDPROFESSIONAL SUMMARYDedicated Customer Service professional with proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. WORK HISTORYSaber Group Inc. New Carrollton, MDAccount Executive 04/2023 - 07/2023 Utilized pitch tactics to attract customers and close sales Registered new clients, set up accounts, handled documents, and processed transactions Maintained upgrade rates to increase overall office performance Provided customer service and troubleshoot assistance for clients Ensured security for client personal information and documents Skin Treats Essentials Georgetown, DCSales Representative 04/2022 - 02/2023 Improved product sales by 30% in 4 months Responded to business and service inquiries via phone and email Utilized sales tactics to increase company revenue Schedule and book client appointments Provided product information and samples to customers Operated cash register and skin care devicesSKILLS Sales Data Recording Time Management andPrioritization Team Building Detail-Oriented AdaptabilityEDUCATIONB.S. Psychology - In ProgressVia University of Maryland GlobalCampusData Analytics Certification -InProgressHigh School DiplomaKiara TillmanDavid's Bridal. Bowie, MDCustomer Service Representative 04/2021  03/2022 Maintained client relationships through consistent communication via phone and internet Increased customer pickup rate by 40% Assisted clients with dress search, try-on, and purchase Informed clients of programs and member perks to boost member rate Operate cash register, apply member coupons, and offer rewards sign-ups Ensured product quality and customer satisfaction Humphrey Management. Landover, MDAssistant Community Manager 01/2017 - 08/2019 Worked closely with Community Manager to resolve all resident complaints, issues, and inquiries Performed administrative duties such as faxing, filing, e- mailing, and organizing Handled maintenance records, and prepared leases and other forms Purchased administrative supplies for company and ensured delivery Maintained strong connections with residents, agencies and team members