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Click here or scroll down to respond to this candidateCandidate's Name
Dallas, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a career where I can display my hard work ethic with the opportunity to grow and become agreat asset.Authorized to work in the US for any employerWork ExperienceMedical Records SpecialistCIOX Health Remote (Contract) - Dallas, TXMarch 2023 to May 2023Received and processed requests for health information in accordance with CioxHealth policies and procedures. Maintained and demonstrate knowledge of State and Federallaws regarding HIPAA and protected health information guidelines. Accept incoming requests forappropriate accompanying documentation as well as performing signature verifications prior to requestprocessing. .Created digital images of paperwork to be stored in the electronic medical record as needed.Completed required modules assigned by management to stay in compliance with updated policies andtraining courses.Patient Service RepresentativeChange Healthcare Remote (Contract) - Dallas, TXAugust 2022 to January 2023Actively received inbound calls from patients regarding scheduling appointments for providers in contractwith Change Healthcare. Obtained insurance coverage information and demographics; educate patienton insurance coverage, benefits, and copays when necessary. Informed patients of policys relatedto Covid 19 protocol in place. Abide by all HIPAA and confidentiality regulations and policies, returnmessages in a timely manner via email or phone daily, communicate with clinical staff directly if urgentappointment is needed. Keeping patient satisfaction the top priority for every call encountered.COVID-19 Screener, Field Specimen CollectorAstrix Technology Group -City of Dallas - Dallas, TXJanuary 2022 to May 2022Provided the community with the Covid-19 test with convenient drive through service for the City OfDallas. Confirmed appointment time and registration codes from each patient, initiate steps to completeappointments for those needing assistance, performed nasal swab test, entered requisition code intosystem and ensure accurate labels attached, prepare and organize all test tubes and log sheets for labpick up daily, kept working areas clean and sanitized while demonstrating proper safety precautions,ensuring to address any questions or concerns with follow-up instructions to receive test results.Administrative Assistant, ReceptionistSpecialized Products - Southlake, TXMay 2018 to October 2021Greet visitors, control multi line phone and paging system, email invoice statements to customersand vendors, assist accounts receivable ship confirm orders, sort and prepare incoming/outgoing mail,collections on outstanding balances, filing, kept lobby area clean and organized, support HR departmentwith special event and holiday planning, projects assigned from management.Admissions Lead,ReceptionistSouthwest Surgical Hospital - Hurst, TXFebruary 2008 to December 2017Pleasantly welcome patients into hospital for registration process, operated multi-line phones andoverhead paging system, insurance verification, collections on outstanding accounts, collected co-pays,filing, sorted incoming/outgoing mail, schedule parcel pickup, posting for accounts payable as needed,Completed projects requested by management, maintained office supplies, scheduled routine equipmentservices as needed, log in any vendors or visitors into system daily, kept lobby and coffee area cleanand stocked throughout shift.PhlebotomistTalecris Plasma Resources - Fort Worth, TXAugust 2007 to February 2008Recruited to demonstrate mock training of plasmapheresis process, complete registration for all potentialdonors according to Talecris requirements and verifying identity, set up of machine properly to collectdonors plasma, label and store plasma collection for lab to review, pulled and revised medical records,traveled to other locations as needed for additional assistance.ReceptionistGaylord Texan Resort Relache Spa - Grapevine, TXFebruary 2004 to February 2005Welcome guest ensuring exceptional service is given, multi- line phones, scheduled appointments forspa treatments, massages or salon services. Encouraged sells in retail spa shop while offering currentspecials available, providing tours of spa and amenities, creating a relaxing experience for all guests,kept food and beverage area stocked and clean.EducationVocational Training Graduate in Certified Medical AssistantCenter for Employment Training - Sacramento, CA2005 to 2006High SchoolLaguna Creek High School - Elk Grove, CAAugust 1999 to May 2002 |
