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Miami,fl, United States, PHONE NUMBER AVAILABLE, EMAIL AVAILABLEPROFILE High-energy {industry}professional eager to contribute skills and experience to a new and challenging role. Dedicated team member with excellent communication skills and a pleasant demeanor. Good listening skills combined with a detailed-oriented and attentive nature. Employee who is self-motivated and has a flexible schedule and availability. [Job Title] who is security-conscious and customer-focused and has excellent teamwork and interpersonal communication skills.EMPLOYMENT HISTORYApr 2022 Apr 2023 Front Desk Agent/Night Auditor, Embassy Suites Hotel Miami AirportMiami,fl Greeting and checking in guests upon arrival and providing them with relevant hotel information. Auditing and balancing reports from day shifts. Answering phones,scheduling wake-up calls and taking reservations. Verifying that all end of day task from other departments are completed. Running end of day reports before the close of the shift. Sep 2019 Aug 2021 Tour Guide, Balmoral Island The Bahamas Answered questions, pointed out important features, and provided additional information about special exhibits to educate visitors. Solved issues,improved operations and provided excellent customer service. Greeted and welcomed all guest with a smile. Collected tickets and fees from each individual prior to the start of the tour. Was in charge of resolving disagreements and negotiating mutal beneficial agreements between parties. Jul 2017 Jan 2019 Cashier, Super Valu The Bahamas Credit cards, checks,and coupons were all processed by me. Educated customers about promotions to increase sales. kept checkout areas clean and orderly, as well as performing other cleaning task such as mopping floors and emptying trash cans. Provided excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Used cash registers and POS systems to request and record customer orders and compute bills. EDUCATIONSep 2015 Jun 2018 Government High School The Bahamas SKILLS Ability to Work in a Team ExperiencedAbility to Work Under Pressure ExperiencedCustomer Service ExperiencedAbility to Multitask ExperiencedFast Learner ExperiencedCommunication Skills Experienced |