Candidate Information Name Available: Register for Free Title Member service advocate Target Location US-NY-Niagara Falls Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Niagara Falls, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceMember Service AdvocateHighmark BCBS - Niagara Falls, NYMay 2023 to Present1. Accept inbound calls from members2. Resolve call inquiries from members3. Provide exceptional customer service4. Resolve claim issues5. Contact providers regarding benefits6. Verify insurancesER Admitting Clerk/Patient Access RegistrationNiagara Falls Memorial Medical Center - Niagara Falls, NY October 2021 to May 2023Register patients for inpatient and outpatient services Verify medical insurances Complete admission paperwork for patients being admitted to the hospital Resolve insurance issues Work with EMR systems Answers telephone and takes messages Patient scheduling Greenlight patient chartsDigital Personal ShopperWalmart - Niagara Falls, NYJune 2021 to September 2021 Shop for items in store, ordered by customers through our website Stage orders once completed Bag scheduled delivery ordersCashierTops Friendly Markets - Niagara Falls, NYJune 2015 to June 2021 Cashier/office clerk Answer inbound calls and route them to the correct department Process all monetary transactions Certified Western Union agent Complete refunds for customers Greeted every customer Counted out cash drawersCashierKmart - Niagara Falls, NYMay 2014 to June 2015Cashier and customer service.EducationAssociate's degree in Business AdministrationBryant & Stratton College-Online - Buffalo, NYJune 2017 to May 2019G.E.D. in General StudiesTrott Access Center - Niagara Falls, NYSeptember 2011 to December 2011Skills Microsoft office (1 year) Customer Service (6 years) Detail Oriented Team Player Typing Time Management Skills Cashiering Cash Handling Cleaning Experience Communication Skills Retail sales Basic math Stocking Phone etiquette Computer skills Food safety Medical Office Experience Insurance Verification HIPAA EMR EHR Systems Medical Terminology Data Entry Patient Care Medical Scheduling Office experience Medical records Customer service Medical terminology HIPAA EMR systems Medical records Hospital experience Windows Clerical experience Typing Cash handling Quality controlCertifications and LicensesDriver's LicenseMay 2022 to May 2030AssessmentsCustomer focus & orientation  CompletedJune 2021Responding to customer situations with sensitivity Full results: CompletedWorking with MS Word documents  ProficientJune 2021Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.