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Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCE SUMMARYD and G License for SecurityGeneral Individual Occupational license from the state of Florida Gaming Control Commission Licensed under the provisions of Ch 500 F.S..Senior Technical Writer and Trainer on multiple programs servicing the training, maintenance, and build up and tear down of various communication equipment.Trained courses on communication for Civilians, Military, and Intelligence Agencies.Developed Course material from best commercial practice to Military format.Inventoried Communication equipment parts, tools for repair, and test equipment.Experience with Microsoft Office.Wrote security documentation to remove information for MS word to go from secure to commercial.Developed scripts for computer-based training (CBT) to support online training.Stage scenarios operators would or may face.Created and performed System and Engineering Design Testing and Evaluation procedures (DT&E)Reviewed engineering drawings and graphics for accuracy in parts and depiction.Aided in Machinist tasksI have worked with small engines and replaced car engines/transmissions, and repaired lawn equipment.Updated Operational, Repair, Assembly, and Troubleshooting manualsCreated and maintained spreadsheets monitoring internal and external text flows and script creation.Collected, analyzed, and created a database of program integrated logistics data for use in basis of estimate (BOE) tools for future proposals.Collected and developed metrics data for technical manuals cost development.Provided provisioning for procurement, support items, spares, and repair parts.Worked as a customer advocate for a Mortgage Financing company.Have dealt with irate customers over the phone or in person.Worked as a Certified Nursing assistance providing care to the ill, aged, or disabled.Worked with insurance companies, tax collectors, previous mortgage companies, and various departments to handle purchased loans and refinancing of customers. Aided customers in working through the complex process of mortgage refinance.Prepare documents and forms to ensure clients closing works as smoothly as possible.Tested proto-type lawn equipment such as self-propelled lawn mowers, riding lawn mowers, and weed eaters.WORK EXPERIENCEJULY 2022 SEPTEMBERSECURITY, HealthFirstDECEMBER 2021 JULY 2022SECURITY, Allied UnitedAUGUST 2021 SEPTEMBER 2021GENERAL LABORER, Adecco tractor and lawn mower testingJUNE 2020 APRIL 2021CUSTOMER ADVOCATE, Freedom MortageOCTOBER 2018 MAY 2020LOGISTICS ENGINEER, Leonardo DRSSEPTEMBER 2014 OCTOBER 2018CERTIFIED NURSING ASSISTANT, MultipleMelbourne Terrace, Melbourne, Florida 3/2018 to 10/2018Consulate Health Care, Melbourne, Florida 9/2017 to 3/2018HealthFirst Private Duty, Merritt Island, Florida 9/2014 to 11/2017Atlantic Shores Rehab and Assisted Living Facility, Melbourne, Florida 6/2016 to 12/2016MARCH 1996 OCTOBER 2013SYSTEM SUPPORT ENGINEER, Harris CorporationEDUCATION2017PHLEBOTOMY TECHNICIAN, Keiser University2015 2017RN PROGRAM, Eastern Florida State UNIVERSITY (Three sememsters Not graduated)2014NURSING ASSISTANT/HOME HEALTH AIDE, Keiser University1993 1995BACHELOR OF ARTS, ENGLISH/TECHNICAL COMMUNICATION, University of Central Florida |