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| | Click here or scroll down to respond to this candidateCandidate's Name
Jacksonville, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCashier/Customer ServiceA1A valet parking - Jacksonville, FLOctober 2022 to PresentI'm a cashier and customer service consultant that works outside for the events downtown in Jacksonville Florida. I work the Jaguar games and all the concerts that are downtown and any other events that they have.Customer Service Claims RepresentativeSolera Holdings - Jacksonville, FLJune 2022 to September 2022I took Glass claims for damages for State Farm. I also worked for them in the Dealer Services part of the company also.Cashier/Customer ServiceDaily's - Jacksonville, FLNovember 2021 to July 2022I am a cashier, I check customers out with there merchandise. I count money,I make sure all paperwork is accurate. I make sure my drawer is accurate customer service . I assist all my customers with a professional attitude and a professional smileCall Center Customer Service RepresentativeCoach - Jacksonville, FLMarch 2022 to June 2022I work with customer service support we do the reships, fraud reviews,store fills and appeasements for customers that either there orders lost outbound or products were not received. I work with Microsoft word, excel,spreadsheets, IBM, Zoom, Microsoft Teams, Salesforce, Kount, Microsoft outlook and several other programs.Call Center RepresentativeIssues and Answers - Grundy, VANovember 2007 to October 2009As a call center representative at Issue and Answers we did outbound calls for political surveys .We also did OnStar survey's also. I took calls,and I also made calls to clients inorder to set up appointments for OnStar maintenance on clients vehicles. We scheduled the appointment with appointment tools in order for the clients to have there vehicles maintenance or any other work done. EducationHigh school diploma in Business accountingLighthouse Academy - Lafayette, TNAugust 2002 to May 2004High school diplomaPortland High School - Portland, TNAugust 2000 to June 2002Skills Cashiering (5 years) Customer Service (10+ years) Host/Hostess (1 year) Food Preparation Cooking Food Service (2 years) Coffee Experience Live Chat (5 years) Cold Calling (3 years) Technical Support Salesforce (2 years) Account Management Upselling (10+ years) Retail Sales (10+ years) Pricing (2 years) Data Entry (5 years) Troubleshooting Help Desk (5 years) Merchandising Computer Networking (10+ years) Active Directory Commercial Cleaning Negotiation (Less than 1 year) Microsoft Powerpoint (5 years) LAN Desktop Support (5 years) Network Support (5 years) Microsoft Windows Server Accounting (10+ years) Operating Systems (2 years) Microsoft Outlook (5 years) Microsoft Excel (5 years) Typing Customer support (10+ years) Analysis skills Computer skills (10+ years) Business development (Less than 1 year) Filing (10+ years) Workday (1 year) Microsoft Office (5 years) Sales Call center (4 years) Customer support (4 years) Communication skills (10+ years) Call center management (4 years) Food safety Restaurant experience (3 years) Relationship management Windows Clerical experience (2 years)Certifications and LicensesFood Handler Certification |