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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLESenior Field Service EngineerTop performing operations leader with proven experience and proven track record of operational leadership and excellence in high volume restaurants with at least 10 plus years of experience.Responsibilities:Responsible for all aspects of restaurant operations within the regionEnsure that business is conducted in a way that fosters the enthusiasm, satisfaction, and high performance of all team membersEnsure restaurant operations are running properly along with aligning and supporting overall company business objectivesEnsure that business is conducted in a manner consistent with the companys values/culture, legal compliance standard operating procedures and ethical considerationsCoach and develop general managers and multi-unit managers within the regionServe as a catalyst for integrating process improvements into restaurants across the market, leading and championing tactical implementation of enhancements focused on restaurant operationsMotivate, inspire, and coach staff to implement the companys vision and exceed performance targetsQualifications/Skills/Experience:15 plus years operations leadership experience in a quick service, fast casual, or casual dining businessPrevious experience managing a region of over 220 restaurantsAbility to effectively manage multiple business issues and activities concurrentlyMonitor store opening activities including: construction timeline weekly, monitor the progress of the project from inception through store openingsPeople management skills to effectively selects, assess, coach, develop, motivate and direct staff within areas of responsibilityInstall service and supervise installation of network POS equipment, train employees and diagnose technical issues effectively perform testing, troubleshooting, and upgradesComputer proficiency: Microsoft Word, POS and Inventory Management SoftwareStrong math and analytical skills and proven ability to manage P&L and other financial informationWork HistoryRosebud Painting Contractors October 2019-PresentPainterPersonable and detail-oriented Residential/Commercial PainterPerforms exceptional painting while minimizing disruption to customersCommitted to completing each and every painting job to customers complete satisfactionSpencer Technologies August 2019 - September 2019Service TechnicianInstalled and serviced data communication lines and equipmentConfigured and supported retail and network equipment including traffic counters, POS, cash registers, wireless access points, amps, cameras, routers and switches Lowes August 2017 June 2019Pro LoaderAssist customers with their shopping needsHelping customers with locating and loading merchandiseSupports check out and preparing quick load itemsReplenishing shelf stock and using power equipment Burroughs May 2017 August 2017Field Service Tech- ATMInstall, maintain, and service company and multi-vendor equipment at customer locations at assigned service calls within established service agreementsOn site troubleshooting and repair of complex customer machinesAbility to multi-task, self-motivated, organized, and exceptional customer service Lowes November 2015 May 2017Installation Support/Receiver/AssemblerProcess freight and incoming merchandiseConfirm receipt of merchandise, verify shipments, and moving stockResponsible for scheduling shipments, filing and organizing shipping paperworkVerified requisitions, shipping locations, and product sealsAssisted customers with locating and loading merchandiseTrained and proficient with all Yale forklifts, pickers and lifts Circle Tool Supply May 2011 October 2015Logistics CoordinatorProcessed freight and incoming merchandiseConfirmed receipt of merchandise, verified shipments and moving stockScheduled shipments, updated scheduling, filing and receiving paperworkVerified requisitions, shipping locations and product sealsAssisted customers with selecting, locating and loading merchandise Par Technology February 1993 June 2010Senior Field Service EngineerResponded to customer callsTroubleshoot, diagnosed, and repaired units at customer sitesIdentified and analyzed product failuresProvided on-call emergency serviceManaged and maintain company inventory to maintain customer equipmentProtect service inventory by adhering to ESD protection guidelinesProvided timely and accurate failure analysis data EducationDeVry Institute of Technology |
