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Click here or scroll down to respond to this candidateCandidate's Name
Omaha, NE Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEANALYTICAL DATA ENTRY PROFESSIONALAnalytical Data Entry Analyst known for a talent to understand and convey information, develop positive rapport, and showcase a strong ability to work with multiple projects within time restraints. Highly motivated by hard-work and perseverance while working well under pressure with excellent decision-making and cross-functional communication. Areas of focus include:Customer ServiceDocument ManagementFiling SystemsData ArchivingTime ManagementConfidential InformationEXPERIENCEFSC Edge - Omaha, NE 2022 - 2023 Processed various patents for the USPTO.Transcribed data into a format suitable for computer processing.Deliver text accuracy exceeding the USPTOs stringent requirements.Maintains files, records, and chronologies of daily entry activities.Assigned work from wide range of computer-oriented tasks which were complex in nature and work parameters.Used the latest optical character recognition technology and software combined with workflow management to deliver text accuracy on a daily basis.Alorica - Omaha, NE 2019 2022Customer Service RepresentativePerform routine customer service support to client specific needs. Inbound and outbound call center customer service.Respond to requests and calls from customers related to client specific programs and productsMake attempts to resolve issues and deescalate issues for dissatisfied clientsIdentify and respond to customer needs based on designated procedures for clientsTrack call related information for each call received for auditing and reporting purposesBank of the West - Omaha, NE 2009 2018Operations Processor IReviewed, fast-checked, and processed new account opening documents into a digital database.Surpassed high volume processing goals by entering over 500+ documents.Recognized for quick and efficient entries by having quickest turnaround time of approximately one hour.Obtained further information for incomplete documents ensuring quality control and improved accuracy.Combined and rearranged data from source documents where required.Identified rejected documents and processed them to the correct line of business.Vertrue - Omaha, NE 2000 2009Data Entry AnalystProcessed daily American Express chargebacks and reversal reportsCancellation of all memberships.Processed and entered rebates into the system ensuring accuracy and quality.Maintained monthly new and terminated employee computer memberships.Entered daily BRC memberships, gas cards, Walmart gift cards, address changes, undeliverable.Prepared monthly Barclay gas card report.ADDITIONAL EXPERIENCEPriority Data Services, Inc - Omaha, NEData Entry ClerkEntered jobs according to the specifications of the customer.Assisted in meeting deadlines on jobs with a high rate of accuracy.Norrell Services - Denver COData Entry ClerkProcessed and entered personal checks into the computer system.Managed all business checks on a daily basis and keyed on system.Prepared sports and desk checks and entered into system.Worked closely with supervisors to check plates for checks.Maintained three different systems for personal and business checks.Mutual Protective Insurance Company - Omaha, NEData Entry ClerkSKILLSKnowledge of database software, Microsoft Office Suite: Microsoft Word, Microsoft Excel, and multi-function device.Typing speed of 95 WPM and Experienced 10-key pad. |
