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Candidate's Name , FL 34471  PHONE NUMBER AVAILABLEEMAIL AVAILABLELead Receptionist Office Manager ProfileResults-driven and personable professional seeking to transition from a career as a pharmacist to an administrative role. Possess highly transferable skills including communication, attention to detail, organization, problem-solving, time management, and customer service. Prepared to utilize these strengths to lead tasks including data analysis, record-keeping, project management, scheduling, event coordination, and workflow optimization. Experienced in working in a dynamic environment, demonstrating flexibility and adaptability to consistently shifting priorities. Areas of Focus Administration / Reception Office Management Calendars / Scheduling Project Management Team Leadership / Motivation Strategic / Actionable Planning Customer Service / Retention Data Analysis / Variance Correction Positive Work Culture Ethical Decision-Making Executive Assistance Cohesive CollaborationProfessional ExperienceSAMS CLUB, Lady Lake, FL 12 yearsPharmacistSignificantly increased organization by meticulously managing and updating patient records and profiles, handling sensitive information with discretion. Improved the accuracy of internal databases by auditing entries, identifying variances, and incorporating corrections. Maximized patient satisfaction by providing in-depth consultations on new and existing medication, advising them on the proper use, and increasing their awareness of potential side effects. Consistently exceeded expectations; improved database accuracy by 90% due to effective changes. Accelerated patient satisfaction ratings by 89% by offering exceptional service and building positive rapport. Improved preventative healthcare by 50% by administering a wide range of vaccines and injections. WAL-MART, Ocala, FL 15 yearsPharmacy ManagerDrove notable revenue growth by assessing monthly sales reports, identifying trends, and pinpointing opportunities for higher profitability. Leveraged a deep understanding of pharmaceutical science, pharmacy operations, and medication parameters to successfully consult with patients and resolve arising issues or complaints. Encouraged full compliance by implementing policies and procedures on medication storage, security, sanitation, and proper record-keeping. Significantly increased operational efficiency by 100%; spearheaded pharmacy upkeep. Inspired excellence in a team by assessing their performances and offering constructive feedback. Elevated patient satisfaction by 90% due to prompt communication and emphasis on top-tier customer service. EducationDoctor of Pharmacy University of Florida, Gainesville, FL