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Click here or scroll down to respond to this candidateCandidate's Name
Allentown, PA Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONALSUMMARYFood service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. SKILLS Health codes complianceMaintaining glassware stockAlcohol orderingExtensive spirits knowledgeOutstanding customer serviceSafe serving knowledgeAnticipating guest needsBalancing the cash registerMaintaining a clean barBasic accountingWine and liquor expertiseFood serviceService-oriented mindsetCourteousOrganizational abilityCash register operationMarketing and sales experienceFood preparationExperienceConey IslandPine Grove, PABartenderBartender, served table to tabledrinks, prep work before and aftershift. Ran lotteryMachine and slot machine. Incharge of end of the night countout and morningDeposit along with lottery.Denmar restaurantsNJWork, served tables, handledcustomer complaints, made sureall work was completeFor next shift.Bath FusionRetail ManagerScheduling, interviewing, bankdrop off end of the night. CountedInventory,Answered phones. Worked bothLocations, Deptford Nj and Kingof Prussia PA.Pizza CityConsultantAnswered phones, took orders,served tablesUniversity of PennsylvaniaPAAdministrative AssistantAnswered phones, scheduledroutine testing for the eyes,surgical scheduler, set upAppts. Dictation, handled medicalrecords. Covered all four hospitalsat differentTimes. Ran group meetings whenneeded.Kris LouisLos Angeles, CA 90013PHONE NUMBER AVAILABLEEMAIL AVAILABLERestaurant ManagerRan 12 hour shifts of 15employees each shift. Depositdrop offs, end of the nightCount. Answered phones,interviews, scheduling, Fridaymorning count of food, prepJanuary 1992 toJune 19941994Circuit City StoresManagerCustomer service manager,handled returns, warranties,exchanges, complaints,Scheduling, interviewing, truckorders and bank pick up and dropoffs. Ran a 10 to 15Employee shift and up to 30during the holiday season.Inventory ControlPersonnel RecruitingLiquor Law ComplianceWORK HISTORY RESTAURANT MANAGER 10/2022 to CURRENT Denny's Crenshaw, CaCorrectly calculated inventory and ordered appropriate supplies. Maximized quality assurance by completing frequent line checks. Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant. Oversaw front of house personnel to maintain adequate staffing and minimize overtime.Implemented effective inventory control systems to reduce food spoilage and waste.Reconciled cash and credit card transactions to maintain accurate records. Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service. Maintained effective supply levels by monitoring and reordering food stock and dry goods.Managed staff schedules and maintained adequate coverage for all shifts. Led and directed team members on effective methods, operations, and procedures.Developed, implemented, and managed business plans to promote profitable food and beverage sales.Monitored inventory of supplies and purchased orders to maintain adequate stock levels.Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.Carefully interviewed, selected, trained, and supervised staff. Tracked daily sales transactions and invoices for accurate and updated financial reporting.Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.Verified prepared food met standards for quality and quantity before serving to customers.Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards. Purchased food and cultivated strong vendor relationships. Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines. Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies. Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty. BARTENDER 07/2019 to 10/2019Coney Island Pottsville, PAWell-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area Talented and skilled multitasker comfortable juggling competing priorities Polished in concocting specialty cocktails and adding inspiration to new menus.Verified drinking age requirements of customers by carefully reviewing photo identification.Upheld strict regulations for safe alcohol service and food safety. Created attractive bar displays by strategically arranging bottles and glasses.Mixed unique and interesting cocktails for customers, including bar specials.Kept bar presentable and well-stocked to meet customer needs. Prepared garnishes by evenly slicing and pitting fruits. RESTAURANT MANAGER 02/2016 to 04/2019Denmar Denny's Carney Point, NJCorrectly calculated inventory and ordered appropriate supplies. Maximized quality assurance by completing frequent line checks. Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant. Oversaw front of house personnel to maintain adequate staffing and minimize overtime.RETAIL MANAGER 10/2015 to 01/2017Bath Fusion Deptford, NJUpdated and resolved incidents and managed accessorial charges objectively while maximizing profit.Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.Reported issues to higher management with great detail. Implemented business strategies, increasing revenue and effectively targeting new markets.CONSULTANT 01/2003 to 06/2014Pizza City Woodbury Heights, NJManaged multiple deadlines across several businesses to meet dynamic needs of multiple clients.Evaluated customer needs and feedback to drive product and service improvements.Evaluated staff performance and provided coaching to address inefficiencies.Conducted regular reviews of operations and identified areas for improvement.ADMINISTRATIVE ASSISTANT 06/1997 to 01/2003University Of Pennsylvania Philadelphia, PADeveloped and updated spreadsheets and databases to track, analyze, and report on performance and sales data.Managed phone and email correspondence and handled incoming and outgoing mail and faxes.Sorted and distributed office mail and recorded incoming shipments for corporate records.Surpassed team goals by partnering with colleagues to implement best practices and protocols.MANAGER 01/1992 to 06/1994Circuit City Stores Deptford, NJCultivated positive rapport with fellow employees to boost company morale and promote employee retention.Evaluated employee performance and conveyed constructive feedback to improve skills.Established performance goals for employees and provided feedback on methods for reaching those milestones.Controlled costs to keep business operating within budget and increase profits.EDUCATION JournalismGloucester County College, Gloucester City, NJHigh School DiplomaGateway Regional High School, Woodbury Heights, NJ |
