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Title Entry Level Customer Service
Target Location US-NC-Knightdale
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Knightdale, NC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryMethodical and well-coordinated administrative professional well-versed in recruitment strategies. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Comfortable multitasking in fast-paced, deadline-driven environments. Proficient in organizing schedules and paperwork.Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.SkillsEquipment Repair and MaintenanceSafe Equipment UseCollecting InformationDocument PreparationError IdentificationFiling and Data ArchivingFile ManagementWork Site MaintenanceEquipment MaintenanceInventory StockingProduction SupportCleaningTruck UnloadingSafety and ComplianceEquipment OperationRestocking SkillsCrew SupportOrder ManagementCustomer ServicePOS OperationCleaning and SanitationProven LeaderQuality Assurance and ControlExperienceDecember 2023 - January 2024Amazon - Morrisville, NCSeasonal WorkerPrepared reports on key metrics such as revenue growth, cost of goods sold, inventory turns.Tracked orders from fulfillment centers to ensure timely delivery of goods to customers.Reviewed competitor activity and adjusted marketing strategy accordingly.Worked with vendors and supply distributors to negotiate bulk discounts.Followed up with customer inquiries promptly and maximized internet lead opportunities.Maintained updated brand and product knowledge to deliver optimum customer shopping experience.Organized work area at end of shift to ensure it is ready for next day's production run.Communicated regularly with supervisors regarding progress of projects and completed tasks.Inspected, identified and delivered materials to stocking areas.Analyzed company's expenditures and developed financial models.October 2021 - May 2022Cutco Cutlery - Raleigh, NCRecruiter/Sales AssociateMaintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.Searched for qualified job candidates using computer databases, media advertisements or employee referrals.Reviewed resumes, conducted phone screens, and managed candidate pipelines.Created and maintained positive relationships with hiring managers and HR business partners.Informed or trained management on interviewing, performance appraisals or documentation of performance issues.Explained job duties, compensation and benefits to potential candidates.Hired employees and processed hiring-related paperwork.Informed job applicants of duties and responsibilities, compensation, and benefits.Advertised and promoted open positions using social media and digital marketing procedures.May 2020 - June 2021Bojangles' Famous Chicken 'n Biscuits - Raleigh, NCTeam LeaderTracked project schedules and encouraged teams to complete tasks on time while staying on budget.Determined consumer needs to provide products and services appealing to larger market.Oversaw quality control to identify inconsistencies and malfunctions.Maintained a positive work environment that promoted collaboration between team members.Provided coaching and feedback on employee performance, encouraging professional development.Evaluated needs of departments and delegated tasks to optimize overall production.Coordinated team activities and delegated tasks to ensure efficient completion of projects.Education and TrainingExpected in December 2024Gwinnett College Raleigh, NCSome College (No Degree) Medical Assisting

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