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Title Receptionist/ office assistant
Target Location US-MD-Hyattsville
Email Available with paid plan
Phone Available with paid plan
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Mount Rainier, MDEMAIL AVAILABLECell PHONE NUMBER AVAILABLESUMMARYHighly organized, efficient, and detail-oriented professional with a strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, customer service best practices, and operational protocols.KEY SKILLSOrganizational SkillMultitasking ability ResourcefulReceptionistCall CenterCustomer ServiceMicrosoft OutlookWindows 10Teamwork OrientedPROFESSIONAL EXPERIENCESPARKS GROUP INC, Washington, DCReceptionist/ Front Desk2023- PresentGreet visitors/order and maintain office supplies and stock supply closet, cafe, pantry,and, coffee station.Maintain conference room and scheduling, show rental space to potential clients.Sort incoming mail and place it in mailboxes.Accept packages/deliveries.Receive and deliver faxes promptly.ANGARAI Greenbelt, MDFacilities Coordinator Assistance 2022  2023Kept the facility in operation to the required ANGARAI and external establishment standards.Posted outgoing emails and important documents.Made office supplies purchases and ran errands as needed.Data Entry input of purchases and credit card receipts for the CEO/ expense reports.Provided support and attended staff meetings/training (supplies, refreshments. etc.ANGARAI Silver Spring, MDTest Center Navigator 2022  2022Assigned test kits.Captured client information.Answered questions, ensure re-packing, and support non-English speaking patients throughout the testing process.Ensured consent forms are completed.Made sure supplies, (test kits, forms, disinfectants, collection boxes) are appropriately labeled and drop-off in the correct collection boxes/bags..Maxim Healthcare Service Silver Spring, MDPatient Curbside Pre-Registrant 2020  2021Provided Registration intake at testing sites.Used a Mac tablet to enter participants, information before directing them to the testing table.Assisted with the collection of test samples.Provided help with set-up and takedown of sites,Followed protocols by staff at sites.Museum of the Bible Washington, DCDigital Guide Technician / Guest Experience Associate 2017-2020Delivered outstanding customer service by inviting all people to engage with the bible.Performed device navigability demonstrations and disburse handheld digital guides to daily museum visitors.Took inventory of digital guides troubleshoot problems with patrons, and provided feedback to the software development team about functionality and performance issues.Served as the main source for the museums information for guests as they enter the exhibits or one of our paid attractions by scanning their tickets for entry.Maintained a high level of focus to ensure the safe operation of the museum rides and attractions.Capitol Concierge Inc. Rockville, MDConcierge 2012  2016Consistently demonstrated superior customer service and a genuine desire to serve.Warmly greeted and directed guests and tenants arriving to or departing from the property.Issued name badges, opened, sorted, and distributed daily mail and placed them in mailboxes, filed and assist in tracking packages, date stamping, and prepare checks to log for submission to accounting.Manage incoming and outbound calls providing questions regarding local activities, directions, transportation, restaurants, personal shopping, dry cleaning; and other services.EDUCATIONWoodrow Wilson, Senior High School Washington, DCHigh School DiplomaGeneral Communication Inc,Attended Rockville, MDCOMMUNITY SERVICEFood and friends, DC VolunteerDepartment of Social Service, Former Volunteer

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