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San Antonio, TexasEMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective:Results-driven and customer-focused retail management professional with a proven track record of success enhancing customer satisfaction. Seeking a challenging position in retail management and banking where my leadership skills, strategic planning, and hands-on experience can contribute to achieving business goals and fostering a positive and high-performing team environment.Summary of Qualifications Money Handling Deposit Processing Supervising Scheduling Customer Service Receiving/StockingEmployment:Lead CVS San Antonio, Texas December 2022 November 2023Conducted daily cash reconciliation and ensured accurate handling of cash transactions.Provided exceptional customer service, addressing inquiries, and resolving issues at the cashier.Led stocking and merchandising efforts, ensuring shelves were well-stocked and organized.Oversaw the receiving of products, verifying shipments against purchase orders.Receptionist Hampton Inn & Suites San Antonio, Texas August 2020 November 2022Welcomed guests upon arrival, processed check-ins, and provided necessary information about hotel services.Managed hotel reservations, ensuring accuracy and timely updates.Managed cash transactions for incidental charges, room payments, and deposits.Prepared and maintained daily reports, summarizing key metrics such as room occupancy and revenue.Senior Team Lead Target San Antonio, Texas August 1986 December 2005Supervised and mentored a team of associates, providing guidance and support to enhance individual and collective performance.Coordinated with team members to accommodate scheduling preferences while maintaining operational needs.Balanced cash drawers at the end of each shift, addressing any discrepancies promptly.Education:Texas State University Business Administration Bachelors Degree 1986 |