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PHONE NUMBER AVAILABLEHITEK, St. Peters, MO December 2022-October 2023 Patient Care Representative DMEField phone calls for all departments including limb and braceCreate new patient chartsWork with therapists at area facilities and hospitals to obtain documentation for patients insuranceWork with HITEK wheel-chair specialists seeing patients for evaluations according to their specific needsHelp coordinate technician schedules for drop or pick up of equipment, or assess patients issue with their specific wheelchairCreate needed documents for patients insurance to pay for DMEInsurance: verify, check amount owed by insurance, update in patients chartUS TECH (Contract), St. Peters, MO: August 2021-October 2022 Patient Access Representative Outpatient TherapyEPIC scheduling of appointments for new and recurring patients physical, occupational, and speech therapyReminders of patients for new evaluations for the next business dayInput of Billing Codes in Soarian for Physical therapy, Occupational therapy, Speech therapyInput of new demographics and Insurance Cards in SoarianScan the signed plan of Care for patient and communicate this to the therapistField phone calls for all personal and communicate through TEAMSRestorix Health, St. Charles, MO: October 2018- April 2021 Front Desk Coordinator Wound Care ClinicDaily Entry of Wound Care referralsInsurance verification of all patientsDocument scanning in company systemEPIC scheduling of appointments for new and recurring patientsDaily reminder calls for patient appointments on the next business dayScrubbing and entry of daily and weekly charges for visits conducted in Wound Care ClinicMonthly reconciliation of bills entered in hospital system from Wound Care ClinicAssist in establishing new providers in Wound Care ClinicMedical Transportation Management, Lake Saint Louis, Jan 2018- October 2018 Help Desk Representative/CSRAnswer calls from transportation providers having issuesAssist providers via text, chat, or faxTriage issues with transportation providersResolve payment issues to providersAssist customers via setting up transport tripsAssist location of customersResolve log in issues for providersPathways Community Hospice, Chesterfield, MO 2005-2017: Community Relations, Administrative, Medical RecordsDocument weekly team meetings, preparation of system reports, track productivity for Management.Data Entry of daily Hospice ReferralsWeekly Entry of Staff schedules for clinical managersScanning of all documentation required by managementEmailing Consents to family members, typing letters for management, etc.Tracking answering service log dailyCreate new contracts and maintain contract data baseEvent planning- collaborating with community relations directorMaintain outside education databaseMaintain time sensitive weekly schedule for Nurse PractitionerEDUCATIONBACOMMUNITY SERVICE & VOLUNTEERISMMS Society - volunteer for MS 150, MS walks, and helps with fund raising for the Gateway chapter.Alzheimers AssociationReferences available upon request |