Candidate Information | Title | Customer Service United States | Target Location | US-NY-New York | Phone | Available with paid plan | | 20,000+ Fresh Resumes Monthly | |
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| | Click here or scroll down to respond to this candidateValerieBlackmanBronx, NY Street Address
PHONE NUMBER AVAILABLEW: missvaleriegiselleStreet Address @gmail.comSkills Team Member Support Food Running Guest Engagement Food Delivery Guest Seating Positive and Professional High-Volume Dining Point of Sale SystemMenu ItemRecommendationProfessional SummaryEnergetic restaurant professional effective at handling high workloads in fast- paced environments. Satisfy customers and bring in repeat business by working well with front- and back-of-house teams. Serves diverse needs with friendly, fast support.ExperienceRed Lobster Valley Stream, NY, United StatesJanuary 2007 - September 2007Server Demonstrated hospitality and customer service while greeting tables. Communicated professionally with customers, colleagues and supervisors. Presented specialty dishes with polished and professional tableside service. Communicated realistic food preparation times and opinions on menu items to manage customer expectations.McDonald's Queens, NY, United StatesJanuary 2007 - September 2007Crew Member Operated kitchen equipment in line with safety standards. Assisted guests to select menu choices, review club cards and participate in add-on sales. Prepared foods to menu standards, safety policies and company procedures. Prepared sandwiches and salads for sale to customers. Washed dishes, serving utensils and cooking implements using correct procedures. Completed food orders with correct relishes and garnishes. Displayed proper image to customers and adhered to company dress code and uniform standards.Blue Water Grill New York, NY, United StatesMay 2002 - January 2003Reservation AgentHelped business fulfill every confirmed reservation by creating detailed and accurate entries.Achieved performance levels for individual talk time, quality, and sales percentages with expert call control.Communicated information clearly and accurately to customers desiring[Type] reservations.Delivered highest level of customer service and expedited customers' rental requests.TGI Friday's New York, NY, United StatesOctober 1999 - August 2000Server Welcomed guests with friendly smiles and positive attitude. Demonstrated hospitality and customer service while greeting tables. Listened to guest needs and responded promptly for personalized service. Delivered food and beverages promptly to customers. Supported bussers with table-cleaning during high-volume shifts. Presented specialty dishes with polished and professional tableside service. Le Bernardin New York, NY, United StatesSeptember 1995 - January 1996Reservations AgentAchieved performance levels for individual talk time, quality, and sales percentages with expert call control.Delivered highest level of customer service and expedited customers' rental requests.Webster Hall New York, NY, United StatesOctober 1993 - April 1994BartenderEngaged guests with warm conversation, building bar loyalty and encouraging repeat business.Balanced efficiency with exceptional service to manage guests in high- volume environment.Greeted guests to provide warm welcome and promote good customer service. Backed up servers by preparing cocktails for dining area guests. Limelight New York, NY, United StatesJuly 1993 - September 1993BartenderEngaged guests with warm conversation, building bar loyalty and encouraging repeat business. Backed up servers by preparing cocktails for dining area guests. Created specialty cocktails following complex recipes. The Palladium New York, NY, United StatesJuly 1992 - September 1992BartenderEngaged guests with warm conversation, building bar loyalty and encouraging repeat business.Prepared cocktails for customers using exact recipes combined with personal flair. Used beer, wine and cocktail knowledge to make recommendations. The Blue Note Jazz Club New York, NY, United States May 1986 - November 1989Cocktail ServerGreeted new guests and took beverage orders, focusing on quick and accurate service.Recommended beer and wine selections, including house specials and promotional offers.Delivered top-quality service with personable greetings and swift acknowledgment of in-house guests and VIPs.EducationJune 1982DiplomaThe Bronx High School Of Science, Bronx, NYLanguageConversationalSpanish |