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Phones: PHONE NUMBER AVAILABLE / PHONE NUMBER AVAILABLE  Email: EMAIL AVAILABLEPROFILE: To succeed in an IT focused position or any other position relating to my background with a company offering performance-based growth opportunities.EDUCATION:Lincoln Technical Institute, Brockton, MA 02/2011  01/2012Networking Communications and Information Systems (GPA: 3.95)Completed an intensive 1080 hour program of hands-on and classroom instruction with focus on technical support, networking/repairing personal computers, and MS-Windows Operating Systems installation in preparation for CompTia A+ and Network+ certificationsCourses included:Office Applications, Networking Tools and Techniques, Desktop Operating Systems, Servers, PC Repair and Support, Advanced PC Repair and Support, Customer Service, Microsoft Windows Server, Microsoft Windows Infrastructure, Security+ASPA University, Port au Prince, Haiti 1999Bachelor Degree in Computer ScienceEXPERIENCE:DATABANK IMX, Canton, MA 12/2014  to presentProduction Technician Clerk I (Permanent)-Preparing documentation, compiling documents, maintening office supplies and estimate amount of time it takes to finish the projects, perform administrative tasks.-Provide members of production department with constant assistance. Setting, planning, managing resources.Bethesda Missionary Baptist Church, Brockton, MA 02301 7/2013  09/2023Data entry clerk Lead and computer operator I that managing several staffs for best result.Collecting and entering data into databases, gathering data and capture the information into databasesGathering documents from various sources, extracting information from these materials and storing hard copies.Oversee maintenance and operation of computer hardware system, control console of mainframe digital computer set of mini computers.Maintains database by entering new and updated information, prepare source data for computer entry by sorting information.CTI, Mole St-Nicholas, Haiti 05/2003  04/2010Director of Technical CenterOversee the day to day operation of technical center by hiring and ensuring productivity of facilityEvaluated and supervisor computer technician instructors according to facility guidelinesPlanning, setting, managing resources, deploying the human to achieve objectivesProvide workshops for employees continuous education and certificationCreve, Bombardopolis, Haiti 01/1999  04/2003Computer TechnicianSupervised Technician at cybernet center to ensure all work orders are scheduledResponded to all work orders in a timely manner and ensured the accuracy of servicesInstructed course in special software, internet, and computer repairGC COMPUTER CENTER, Brockton MA 2011 - 2014Teaching computer courses and MEDISOFTApplication Software.Brockton Community Connections, Brockton, MA 11/2011  01/2012IT Department- 180 Hour ExternshipTroubleshooting computer technical problems and computer operatorInstalled MS Office 2007/2010 software, MS Operating System VISTA/Windows 7 and antivirus softwareVirus removal of customer PCs, using safe mode and searching registriesConfigured wireless networksInstalled drivers for printers and copiersUpgraded, updated, and replace RAM, operating systems, and hard drives.