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Click here or scroll down to respond to this candidateCandidate's Name
Street Address N. Lydia AveKansas City, MO Street Address
Phone PHONE NUMBER AVAILABLEEMAIL AVAILABLEHas a distinguished record of accomplishment in sales, customer service, training, coaching, teaching and client relationship management. Maintains an outgoing, amicable personality and positive attitude. Strong interpersonal skills with an articulate and enthusiastic outlook. Problem = Solution. 4/2021 Present Jack Cooper Claycomo, MOCasual Yard Employee (Part Time)Assist on any yard/rail needs and other responsibilities as assignedAid in building and adjusting loads as required per yard/rail needsMaintain clean, orderly yard/rail areaAid in building and adjusting loads as required per yard/rail needs 6/2022 1/2023 Spectrum Enterprise Overland Park, KS Enterprise Account ExecutiveManaged and completed sales cycle, including prospect identification, appointment setting, and effectively qualified sales calls to generate new opportunities.AssistSuccessfully developed new relationships, while also leveraging existing ones to grow and retain profitable revenueUtilized excellent interpersonal and presentational skills to acquire new customers through networking, social media, and cold callingEducated clients on the latest offerings relevant to their needs to add value to their businesses regarding: Dedicated Fiber, Unified Communications, Managed Networks, Security, etc.Ran demos and diagnostic meetings to generate new businessGame-planned and executed an account strategy to deliver maximum revenue potentialCreated and prioritized a pipeline of prospective new clientsTook ownership of the entire enterprise sales cycle from initial contact, demo, proposal, RFP response, negotiation, to execution11/2020 6/2022 NKC School District Kansas City, MO Long Term District Substitute TeacherFulfilled both short and long-term substitute assignments across all subject areasEffectively taugh students of varied academic/age levels (grades K-12) and diverse cultural backgroundsInstructed classes of as many as 30 studentsCommunicated with teachers, leadership, administrators, and parents.Built a very positive rapport with students.2/2020 -11/2020 Lowes Overland Park, KSPSE (Project Specialist Exterior)Performed in home meetings including owning the relationship to assess the project, capturing measurements, confirming product selections, and gaining a scheduled commitmentGenerated and aided store in lead generationProvided detailed/comprehensive updates to Market Sales ManagerMaintained awareness of competitor pricing by conducting quarterly market price analysisWorked with general contractors and installers to quote, sell and produce accurate jobsKept management aware of customer complaints, dissatisfaction, or problem projectsMaintained all collateral, samples, forms and paperwork and ensured all samples were clean, workable and prepared for client demonstrationsProduced project paperwork for Production OfficeFollowed up with customers to maximize sales opportunities and client satisfaction 9/2019 2/2020 Dignity Memorial Raytown, MOFamily Services CounselorSold Assurant products and services to existing and potential individual customers and associationsIdentified own leads and scheduled presentations to meet assigned pre-need quotasCoordinated site overviews with clients, including tours around the propertyProvided options and associated costs, including advising client on financing optionsProvided at-need clients with immediate service, providing a consoling atmosphere that enable the clients to make decisions regarding recently deceased family membersMade sales presentations, networking, gained referrals, and presented group informational seminars 3/2018 3/2019 TASK Construction Leawood, KS & NKC, MO Business Development Manager& Senior Leasing and Relations ManagerNetworked with Insurance Agents, Adjusters, Realtors, Property Management Companies and Home Owners to help bring business and grow the Fire & Water Restoration side of the business(but anything Interior/Exterior as well)Point of contact for everyone involved to ensure great communication and smooth project transactionsHelped assist with insurance claimsHired and managed contractors based on the scope of workPurchased and distributed materials when needed to get all phases of project done based on the schedule and deadlinesCollected on past accounts and/or coordinate completion from previous Project ManagersAnswered and returned calls to keep all parties on the same pageToured potential rentersPre-qualified potential clients6/2017 3/2018 DexYP Overland Park, KSBusiness AdvisorBuilt and maintained relationships with local business owners to help them growResearched and analyzed the market for favorable conditions to release particular products (SEM, SEO, ESS, Thryv, DBA) knowing ups and downs in the marketEvaluated and developed marketing services and tools based on the type of the businessLooked for competition in the market and planned strategies to overcome or survive market risks and threatsDecided budget by collecting specifications and pain points to help prioritize and distribute where it was most needed11/2009 6/2017 Safe Haven ADT Security Kansas City, MO Account ManagerPerformed as a Top Producer for the 2nd largest Authorized Dealer for ADT while meeting and exceeding sales goals weekly.Built book of business & managed hundreds of relationships with Real Estate & Insurance Agents nationwide by providing and selling ADT products & services to new home owners.Designed and provided marketing materials for both clients and Agents while maintaining a positive working relationship with ADT Corporate.Encouraged a team effort by accomplishing related results as needed to include; resolving customer concerns, being a liaison between the client and internal/external departments, and gathering current marketplace pricing, products, new products, delivery schedules, merchandise techniques, etc.3/2008 11/2009 United Planners Financial Scottsdale, AZ Partner Development CoordinatorEnsured smooth transition for all independent financial advisors from their current broker dealer to United Planners by setting up home office visits (flights, hotels, reimbursements, taking to breakfast, lunch, dinner, and out for entertainment), preparing and demonstrating transitional materials, conference calls, and the administrative workshops.Pulled, analyzed, and scrubbed geographical data and helped create marketing materials for targeted reps.Enrolled, prepared, and participated in quarterly trade shows while maintaining relationships with tradeshow vendors while helping recruit potential reps by keeping close contact and ensuring an extremely positive experience during a difficult and frustrating process. 8/2005 3/2008 Maricopa Mortgage Phoenix, AZSenior Loan Processor/Loan officer9/2004 7/2005 United Financial Scottsdale, AZSenior Loan Processor/Loan Officer3/2002 8/2004 OCM Mortgage Overland Park, KSSenior Loan Processor1/2000-3/2002 H&R Block Kansas City, MOExecutive AssistantAwards 2009 - Top Performer or Runner Up2009 - Top Performer2010 - Top Performer or Runner Up2011 - Top Performer or Runner Up2012 - Grand Prize Winner of the Year2013 - Top Performer2014 - Grand Prize Winner of the Year2015 - Top Performer or Runner Up2016 1st, 2nd, & 3rd PlaceEducationLiberty High School High School DiplomaUniversity of Phoenix 1 semester shy of degree in Marketing (96 credits) TechnologyWord, Excel, Access, PowerPoint, PeopleSoft, Outlook, Star, Acrobat Reader, Windows NT, Calyx Point, Real World, Goldmine, Desktop Underwriter, TMO, LPS, Omni, DU, LP, MOAI, Assetwise, ACT, Discovery Database, MCS, TSS, RSS, Security Trax, Zoho, Sales Force, Fonality, HMIS, Project Tool, Genesis, IMS, EagleView, Cwbc, Pronto, OutReach LicensingMissouri Insurance LicenseKansas Insurance LicenseMissouri Law (LRR)Missouri Substitute Teacher Certificate |
