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Title Customer Service Technical Support
Target Location US-IL-Palatine
Phone Available with paid plan
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Candidate's Name
Street Address  E WILmette AvePalatine IL Street Address
PHONE NUMBER AVAILABLEEDI DeveloperAIT WORLD WIDE LOGISTICSJan 7, 2020 to Dec 8, 2023Worked on EDI integration on Liaison software to interface Accounts into AIT AS400 system. Used Sql Tables to send out EDI 810, 204, 214, 315, 856 documents. Uploaded flat files into system. Setup AS2, FTP, SFTP connections. Trouble shooted issues reported via Liaison importing and exporting process.EDI SpecialistHoney Can Do, Intl - Berkeley, ILMay 2016 to PresentEDI Anaylst- Setup New Trading Partners Via VAN, FTP & AS2 Connection using Cleo LexicomSoftware- Investigate into EDI exception issues and make revisions to mappings, Re-transmitted documents after corrections- Manage EDI 810,820,824,850,855,860,864,875,997- Support EDI transaction on Apprise ERP Software- Weekly/Monthly review with customer service and A/R department open orders and invoices pendingEDI ContractorEDI ContractorRTC Industries - Rolling Mdws, ILSeptember 2015 to May 2016Managed EDI /AS2 setup of customer to interface IBM Sterling Gentran Director with Linux LN Worktop system.Software for AS2 connection - Cleo LexicomCreated documentations of all setup procedures.Worked on EDI 810,855,875,850,997, etc documents.EDI ConsultantEDI ConsultantBT Partners Company - Northbrook, ILMay 2013 to July 2015Managed EDI / AS2 setup of customers to interface Syspro ERP software. Software for EDI (Cadacus). AS2 Software ( Cleo: Lexicom)Provided users with technical support for EDI related issues.Provided customers with detailed training on use of EDI softwareand daily processing procedures of inbound and outbound documents.Created and maintain reports using Crystal Reports.VB scripting implemented during EDI importing and exporting of data.Accessed SQL database using VB scripting.Implemented Ansi X2 documents: 820, 830, 862, 810, 850, 855, 856, 880, 997Communication using FTP, AS2, sFTP, etc.MIS / EDI ManagerMIS / EDI ManagerTurano Baking Company - Berwyn, IL2000 to May 2013Computer Programmer in Open System Accounting Package (BBX)Programming in custom bakery system written in BBX. Design and update current system. Current system was run by Sun Micro system. Working with BBJ / PRO5 connection to MS Great Plains interface.Manage EDI / AS2 setup of customers to interface data files into current database files. Software for Edi ( Gentran: Sterling Commerce), AS2 software ( Cleo: Lexicom), used Sterling Integrator.Consulted with users, management, vendors and technicians to access computing needs and system requirements.Provide users with technical support for computer problems.Meet with department heads, managers, supervisors, vendors and others to solicit cooperation and resolve problems.Evaluated data processing problems to assess project feasibility and requirements.Manage backup systems and user help systems.Maintained support on PC's, dumb terminals, handheld devices, access points, printers, and voice over IP Telephones.Reviewed schedules and program instructions.Supervised, assigned and instruct computer and equipment operations to obtain optimum operating utilization, and accuracy of results.Review equipment malfunctions and took corrective action to insure compliance with required methods and procedures.Maintained operating records and reference files and prepare operating records.Managed projects for upgrades and streamline route hand-held devices for processing daily delivery, shipping, and warehousing.Installed network cabling in offices, terminated network connections, and manage vendors for bigger project of wiring.Managed and installed wireless access points in warehousing, freezer unit, configure symbol VC5090 forklift units, and interface to network.Manage and installed fax server on Sun OS system and interface emails and printing of faxes to departments.ProgrammerProgrammerKinsey & Kinsey, Inc - Glen Ellyn, IL1990 to 2000Major responsibilities included programming in Open Systems Accounting Software (Business Basic - BBX), COBOL, UNIX, NOVELL, and MS-DOS, client communication, development and implementation of various software programs according to program specificationsProgrammerProgrammerMidwest Software, LTD - Rolling Meadows, IL1987 to 1990Major responsibilities included programming in Open Systems Accounting Software (Business Basic - BBX), CADO, UNIX, INFORMIX-4GL, INFORMIX-SQL, and MS-DOS, client communication, development and implementation of various software programs according to program specifications.EducationBachelor of Science and Finance in Science and FinanceBachelor of Science and Finance in Science and FinanceNorthern Illinois University - DeKalb, IL1984 to 1987William Rainey Harper College - Palatine, IL1982 to 1984

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