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Title Insurance Agent Customer Service
Target Location US-MI-Lansing
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PO BOX Street Address   PHONE NUMBER AVAILABLEEMAIL AVAILABLEVarious work environments have shaped me into a cognizant and resourceful individual. I am nostranger to hard work and problem-solving skill sets that enhance my ability to communicate and workeffectively to serve people. Integrity, family, and the mindset of doing what is right are core values thatI possess. I believe that variety is the spice of life and my pursuit it to be well seasoned.EXPERIENCE11-21-2023 TO PRESENTINSURANCE PRODUCER, DARCY SCHRIEBER AGENCYRESPONSIBILITIES: LICENSE REINSTATEMENT, OFFICIAL APPOINTMENT, ETC07-07- 2023 TO 09-21-2023ASSEMBLER, LANSING, MIRESPONSIBILITIES: HVAC CONTROL/CLG HOSE INSTALLATION12-1-2022 TO PRESENTDOMESTIC ENGINEER, JACKSON, MIRESPONSIBILITIES: FINANCIAL MANAGEMENT (HOUSEHOLD AFFAIRS), EDUCATING ADOLESCENT CHILD (13YRS), NUTRITION MANAGEMENT, AND SOME PROPERTY MAINTENANCE.12-1-2022- 07-2013CITY CARRIER, USPSRESPONSIBILITIES: ORGANIZE MAIL, PACKAGES, ETC. FOR DAILY DELIVERY. LIFT UPTO 100LBS DAILY AND WALK 12 MILES OR MORE DAILY. CUSTOMER SERVICE AND TROUBLSHOOT DELIVERY ISSUES.11-2012  3-2013INSURANCE AGENT, Combined InsuranceRESONSIBILITIES: CONTACT CLIENTS OR POTENTIAL SALES PROSPECT. COMPLETE BUSINESS CONTRACTS FOR THE SALE OF INSURANCE PRODUCTS. SERVICE CLIENT INSURANCE NEEDS (QUESTIONS, CONCERNS, ETC.)05-2012- 07-2012INSURANCE AGENT, Bankers Life and CasualtyRESONSIBILITIES: CONTACT CLIENTS OR POTENTIAL SALES PROSPECT. COMPLETE BUSINESS CONTRACTS FOR THE SALE OF INSURANCE PRODUCTS. SERVICE CLIENT INSURANCE NEEDS (QUESTIONS, CONCERNS, ETC.)10-1998  03-20210Pharmacy Technician, Allegiance Health, Doctors Hospital, Walgreens, and MeijerRESPONSIBILITIES: PRESCRIPTION DRUG ORDER ENTRY, MEDICATION DESPENSION, MEDICATION DELIVERY, DRUG INVENTORY, IV DRUG COMPOUNDING, SPECIAL COMPOUNDING (OINMENTS, CREAMS, SUSPENSIONS, ETC), AND IV CHEMOTHERAPY COMPOUNDING.EDUCATIONSpring/Summer 2024Lansing Community CollegeReturning Spring/Summer semester for the Insurance Risk Management program.05- 2022FRONT- LINE SUPERVISOR, uspsCore focuses on how to supervise employees and foster a safe, supportive, and productive work environment. Workflow coordination regarding each level of management.07- 2013CARRIER ACADEMY, uspsThe academy introduced carriers to the world of USPS. The focus was preparation, processes, and the expectations of a carrier.CERTIFICATIONS: LLV (lifelong vehicle) - the standard mail truck, the 2-ton - the 11ft mail truck used for collections, and the Pro Master- the 8.5ft height truck for standard delivery.06-2010  09-2010Lansing Community CollegeGeneral applied science classes taken.06-2023 Summer09-1995  6-1999Jackson High SchoolGeneral studies received high school diploma.SKILLSCognitive skills- I have a very keen eye for detail that gives me a competitive edge when problem solving.Adaptable- ability to adjust quickly to environments or processes.Resourceful- use every resource available to complete tasks.Interpersonal skills- ability to communicate effectively with others in a professional manner.Communication skills- written and verbal, well versed in medical terminologyCOMPLETED COURSES/ON THE JOB SKILLSMEDICAL TERMINOLOGYMICROBIOLOGYPHARMACY TECHNICIAN BOARD CERTIFICATERESIDENT PRODUCER LICENSE-NPN:16718445ACHIEVEMENTSAs a city carrier and an insurance agent, I developed a fervent desire to solve problems and enhance the quality of life for those I provided services, though I had previously worked in other service sectors. USPS and insurance uncovered needs of customers and communities for example, I created a document for the USPS called the Postal Services Safety Pause Order or PSSPO. The PSSPO order was created to stop unsafe interactions with postal staff and customers during street delivery. It was copyrighted March 23, 2022 and filed with the Library of Congress and that alone inspires me. Because I seek to solve complex problems and possibly change lives even if the process is one customer at a time. Also, I am a licensed resident producer registered with the state of Michigan Department of Licensing and Regulatory Affairs Office of Financial and Insurance Regulation. I am returning to school in the Spring/Summer to complete the Risk Management degree to enhance my skill set and further my career in the insurance industry.

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