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PHONE NUMBER AVAILABLE (mobile) Glen Mills, PA Street Address
EMAIL AVAILABLESoftware Developer, Software Engineer, Applications Developer, Data AnalystTechnologies Platforms: HP9000 (Unix Integrity server),HP3000, Sun 64. Operating Systems: HP-UX (UNIX), MPE, WindowsXP/7, Solaris 10 Unix. Languages: Micro Focus COBOL, COBOL II/85,C. Databases: Oracle, DB2, Microsoft SQL Server,Turbo Image, KSAM (Keyed Sequential Access Method - indexedfiles). Tools: sFTP, PuTTy, WINSCP,FileZilla, SQL Developer, Notepad++. SQL Developer, UNIX shellscripting. Oracle - SQL, SQL Plus,PL/SQL Microsoft SQL Server DB2 - SQL, embedded SQL Cognos - Powerhouse 4GL(PDL, QUIZ, QTP, QDESIGN / QUICK) Robelle - Suprtool,Suprlink, DBedit, Qedit, Qedit for Windows, Qlib & Bonus software Bradmark - DBGeneral,Superdex, 4GL Interface VESoft -- MPEX,Security/3000, VEAudit/3000Professional Experience Oracle Corporation West Conshohocken,Pennsylvania February 2015 - April 2023 Senior Technical Support Engineer, Tier III ( Provide software technical support as amember of the Health Sciences Global Business Unit (HSGBU)involving web-based clinical drug trial applications IRT(Interactive Response Technology), Clinical One and InForm (EDC-Electronic Data Capture). ( Implement troubleshooting, root causediagnostics, resolutions and defect reporting through research,collaboration or problem replication. ( Work on scheduled tasks, incidents,escalations from Tier II, system performance, data transfers andintegrations. ( Analyze, design, develop, troubleshoot anddebug software programs. ( Develop and implement SQL scripts to applychanges to existing data. ( Coursework and training with HIPAA,HITECH, PII, ePHI and clinical drug trial lifecycle. ( Utilize MS SQL Server, C#, Subversion,Visual Studio, sFTP, FileZilla, WinSCP, XML, Slack, Zoom and MSOffice Suite.Hewlett Hewlett Packard (HP) Columbus, Ohio (Remote) March 2014 - September 2014 Batch Developer ( Healthcare application supporting the Ohio Department ofMedicaid (OHMITS); part of the Managed Care group involved withbatch cycle monitoring, batch resolution, ad hoc requests and databaseupdates and extracts. ( Utilized C programming language, UNIXscripting, Notepad++, PuTTy, Pro*C, Oracle SQL, SQL Developer andWinSCP. Quest Diagnostics West Norriton, PennsylvaniaJanuary 2012 - February 2014 Software Developer ( Successful full system ICD-9 to ICD-10healthcare application conversion; part of a 4 person team. ( System resided on the HP9000 (HP-UX)/HP3000; used HP COBOL II, Cognos Powerhouse 4GL, Turbo Image, MPE,MPEX, Suprtool and Qedit on the HP3000 as well as UNIXshell scripting, Oracle SQL and Suprtool / Qedit on the HP 9000 (HP-UX). ( Modifications included databasestructures, online/batch programs, screens, batch processes,scripts, data feeds involving trading partners and customized code used at any of 4geographic locations. ( Also assisted regular staff with severalother projects, ad hoc requests and production support. Inspro Technologies Eddystone, Pennsylvania February 2008 - January 2012 Software Developer ( Healthcare and Life insuranceapplications - software house. ( New batch/online development, enhancements,modifications and bug fixes along with production problem troubleshooting /resolution. ( Used Microfocus COBOL w/Net Express, XML, MS SQL Server,SFS file system, UNIX scripting, SPF/PC editor in a client server networked environment (Windows XP). Also provided on-call support for 12 clients in various stages of test and production batchruns. Group Health Incorporated Allentown,Pennsylvania December 2007 - February 2008 SoftwareDeveloper ( Modified and enhanced two existing annualbatch update processes involving 2008 Medicare and Health InsuranceAssociation of America (HIAA) fee rate loads as a part of theAmisys software and BPO health care system. ( Changes were accomplished using Suprtool and JCL on theHP 3000. ( Contract term was shortened to 2 months because HMO(Group Health Incorporated) decided to budget for a smaller support team of 3 people instead of 5. EDS Systems - Delaware Healthcare ServicesNewark, Delaware October 2007 - December 2007 SoftwareDeveloper ( Implemented and automated two existingannual update processes as a part of the Delaware MedicaidManagement Info Sys (MMIS). ( Downloaded and formatted ICD-9 Diagnosis Code and HCPCSProcedure Code data files via a CD from a 3rd party vendor - created a streamlined process to convert manually keyed MS Worddocuments to Excel spreadsheets thus producing up-loadable text files containing ranges of Codes and associated detail tobe used as input to the update process. ( Final step was accomplished using Microfocus COBOLwith embedded SQL and shell scripting to update 3 DB2 relational tables. QVC, Inc. West Chester, Pennsylvania December 2006 -September 2007 Software Developer ( Majority of tasks completed usingMicrofocus COBOL, shell scripting, Perl scripts, Oracle SQL andSuprtool/Qedit on the HP9000 with subsidiary system work being done on theHP 3000 using COBOL II, TurboImage, MPE, Suprtool and Qedit. ( Performed changes and enhancements to a Microfocus COBOLbased customer payment reconciliation process which converted the application from a full pay function to one of amultiple installment function. This change affected payments, invoicing,debit and credit bank file data; Made numerous copy library andindividual record layout changes to accommodate multiple installment logic. ( Produced a batch process involving a Suprtool extract,COBOL update program and two SQL reports to allow the users to interactively reset the price andother descriptive info on one or multiple orders. ( Designed a procedure to assimilate data from sevendifferent files to create test data for an order ship confirmationoperation. American International Group (AIG)Wilmington, Delaware March 1997 - October 2006 SoftwareDeveloper ( Lead technical resource as a member of a four-personapplication support group involving an online/batch automobile insurance information system. Available resource to the VP ofIT regarding special ad hoc data extracts, data updates, file transfers,software fixes and peer support. ( Participated in the data conversion of the HP 3000COBOLII/TurboImage based system to the HP9000 Microfocus COBOL/Oracle based system using heavy Suprtool, SQL and PL/SQLutilities. ( Online modifications were usually piecemeal programchanges to the existing system. The batch environment consisted of Perlscripts which contained Suprtool / SQL / QUIZ extracts intoself-describing, PC comma delimited files for users. Spent considerabletime with report generation for different departments using SQL,Suprtool and QUIZ. Brief exposure to Visual Basic as a screen front end. ( Business unit interaction with policy, quote, claims,underwriting, marketing, executive, operations, accounting, auditors, datacenter. Bedford Fair Industries Wilmington, NorthCarolina May 1990 - March 1997 Software Developer ( New development/support of mail order companylocations in Wilmington, NC and Greenwich, CT. ( Produced a mailing list management system,customer refund check tracking system; dedicated resource to theMarketing department. Responsible for semi-annual physicalinventory; reviewed and implemented third-party software/updates. ( Augmented the Order Entry system (Ecometry /MACS / SGA / BSA) which was written in HP 3000 COBOLII. Changes tothe system were program modifications / enhancements.New development was accomplished using Powerhouse QUIZ front-endedwith Suprtool, QTP updates and subfile creation withinteractive screens developed with QDESIGN/QUICK for small tomedium sized user requests. ( Successfully completed numerous analytical andstatistical projects involving upper management, accounting,purchasing, customer service, telemarketing, data entry, credit and thedistribution center. AMP Incorporated Harrisburg, PennsylvaniaMay 1988 - May 1990 Programmer/Analyst ( Developed, maintained and implemented HP 3000software in support of manufacturing and engineering applications for the electrical/electronicsindustry. ( Duties included interaction with a MachineMonitoring and Control system (MMC - HP 1000s) networked via a LAN to manufacturing plants, a blueprintroom drawing tracking system, a CIM tooling system and personal responsibility for threestamping/molding manufacturing plants involving systemapplications. Education and Accreditations St. Joseph's University, Philadelphia, PA. Company courses completed: B.S. Mathematics / Information Systems. Introduction to Powerhouse/Advanced Powerhouse4GL - Level I, II Fundamentals of the HP-UXSystem Pennsylvania State University, Great Valley,PA. HP-UX File Management Continuing education courses completed: System and NetworkAdministration I (HP-UX) UNIX certificate (Unix Intro, Shell Programming, Perl) SQL and PL/SQL (Intro & Advanced)C Programming - Level I, Level II 2 day Introduction to PerlRelational DB DesignSQL - Introduction |
