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20+ years experience resolving employee conflicts, hiring, and training new recruits, managing payroll, and improving employee satisfaction and productivity by 25%.PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLSCommunicationPayroll ManagementHuman Resources Information Software (HRIS)TeamworkInterviewingConflict resolutionTrainingEDUCATIONSHRMSOnline2023 CurrentCertification SHRMs-CPTrident Technical Community CollegeCharleston, SC2009 2010SHRMS Essentials CertificationGPA: 3.9/4.0Coastal Carolina Community CollegeJacksonville, NC2000 2001Certified Nursing Assistant IGPA: 3.4/4.0Durham Technical Community CollegeDurham, NC2002 2005AA for transfer to 4-year CollegeGPA: Transfer ProgramCharleston Southern UniversityCharleston, SC2012
BA with a strength in HR, Minor in Psych ( 1 year away from Degree) GPA: 2.7Foreign InstituteWashington, DC2016 2016Certified to write for Front Office, Electronic Filing Certification GPA: 3.4/4.0CERTIFICATIONSCertified Charleston County Guardian Ad Litem2019Certifications (Cont.)Certified Nursing Assistant I (Expired)2001Certified SHRMS Essentials2015Certified SHRMS-CP2023 (Completion in May)HUMAN RESOURCE MANAGEMENT / PAYROLLHR Manager / Assistant Financial Operations Manager, Sunsations Inc Virginia Beach, VA June 2022 Present Approved hiring of new candidates Interviewed (ZOOM)and worked with Foreign Agents to hire J1s for Seasonal work. Advised other managers on human resources issues, such as equal employment opportunity and sexual harassment Mediated interdepartmental disputes Directed disciplinary procedures Served as a liaison with area employment agencies, colleges, and industry associations Ensured accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates Supported and maintained the company's HR systems Updated employee handbook with changes to background check requirements, onboarding and benefit packages Processed employee data and generated HR-related reports using Human Resource Information Systems Prepared and maintained accurate records and reports of payroll transactions Ensured compliance with federal, state, and local payroll, wage, and hour laws and best practices Reviewed employees time sheet and scheduled payments Collaborated with department managers to compile a consistent list of requirements Implemented new policy and procedures, and training programs to increase transparency within the work environment, resulting in 25% spike in employee satisfactionHR Supervisor / AP Supervisor (3-month Contract), People Share> Sound Structures Inc Virginia Beach, VA March 2022 June 2022 End of Year auditing for ACA, 401K and Workman's Comp Handled Renewals of all company policy renewals Uploaded AP/AR invoices into business works Intake of lockbox payments and distributions Worked with General Ledger and Cash flow system balances. Maintained applicant tracking system Collaborated with department managers to compile a consistent list of job requirements Managed payroll, benefits & recruiting for 200+ employee company Approved leaves of absence and workers' compensation requests Streamlined onboarding process for new hires, reducing average time from 13 to 4 days Reassigned employees to new departments or locations as needed Served as a liaison with area employment agencies, colleges, and industry associations Communicated employer information and benefits to interviewees during screening process Back Office Auditor / Customer Service (Remote), People Share> Virginia Unemployment Commission Norfolk, VA 2021 March 2022 Audit claims from applicant and employer for aligning information Request additional information when needed Assist claimants with their files and explaining their benefits or lack of benefits awarded. Guide employers and applicants in a "How to" maneuver and work through the new Unemployment filing site. Collaborate with team members through Zoom, remote desktop, google suites/ MS Suites and Access. Employment (Cont.)Office Manager / Virtual Assistant, Green Home Solutions Charleston, SC January 2020 December 2020 Appointment setting A/R and A/P Created electronic documenting and filing Scheduled workers for locations Researched competitors to align services(Laid off due to Covid)Office Administrator for Charleston, SC / Wilmington, NC, HEPACO Charleston, SC November 2019 January 2020 Worked in ADP for Payroll Handled training, Workers Comp, Badging, Background checks Established and maintained a electronic filing system Coordinated travel Maintained Office inventory Contract writing for customers Set up projects and apply bids (Local and Federal) Mail distribution Facilities Maintenance Accounts Procurement Requisitions handlingAdministrative Assistant (89500 Support), Indus Technology/ SPAWAR Goose Creek, SC 07/12/2016 03/14/2019 Payroll (DFAS) Core duties for contracts, Expense reports Set up a tracking tool for personnel actions, travel, awards, retirement, overtime and training Coordinated Overseas travels Created Awards, Retirement letters for Director of SPAWAR to sign Initial trainer for all new hires Handled all badging, Network access, health insurance elections Handled Maintenance Requests Performance evaluator administrator for semi and yearly timeframes Apart of 3-person team for Awards Program Designed initiative for a "Team Up to Clean up" event that is still in action. Saved Government over 1 million dollars in the recouping of lost equipment.Executive Secretary to Director / Payroll Technician (GS 8), Department of State Passport North Charleston, SSC April 2013 July 2016 Maintains accurate time, attendance, and daily activity schedules on 235 government employees for WEB TATEL (Payroll) system and labor/statistics report. Quickly designed and developed a unique administrative tracking system/database to streamline the process of repetitive data entry. Resolves discrepancies between local records and Central Payroll Office. Prepares leave balance reports for supervisors reflecting leave accrued and taken for each employee. As a liaison to headquarters Human Resources, ensures proper personnel procedures are followed when assisting staff with all personnel-related matters;In-processing requirements, reasonable accommodation requests, benefits such as paid vacation, sick leave, holidays, life insurance, health benefits, and participation in. Handle all PII pertaining to Government Policy and procedures in archiving and disbursing Planned travel arrangements for Executive Officer (E-2 Solution database used) Department of State Employment Duties (Cont) Supplied advance materials and executed follow-up for meetings and team conferences. Designed electronic file systems and maintained electronic and paper files. Handled all media and public relations inquiries. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms. Maintained an up-to-date department organizational chart. Issuer of CAC cards for building access to employees and visitors. Organized files, developed spreadsheets, faxed reports, and scanned documents. Created weekly and monthly reports and presentations. Maintained and reserved the executive conference room calendar. Conduct research and investigate Payroll guidance and HR policies and aid Upper Management Executive Secretary to Director/ Supply (GS 5), Department of Defense: DECA Agent Cashier (GS6), VA Medical CenterDurham, NC May 2007 April 2009 Maintain and organize office by careful disbursement of travel pay, donations, bill payment and Research. Handle receipts, accounts, and checks and balance. Order monies, prepare proper accounting paperwork. Set up and maintained donation programs for the VA Medical Center. Audit Customer AccountsThe Home Depot- Durham Cross Merchandiser / Head Cashier / RTV Clerk Dates: 12/15/2005 to 05/2009 (Durham, NC) Train, Coach, and develop associates Merchandise assistance Strong Product knowledge for all Departments Supervise the work activities of Cashiers Communicate store objectives to Associates using company's programs and tools. Engage in coaching for the development of Associates Participate in the interview process for hiring Provide input into appropriate discipline decisions for associates Provide input to Associates on performance appraisals and recommendation on promotions Direct supervision of a shift or the coordination of multiple work groups Make recommendations concerning selections, termination, and professional development Returns to Vendor Clerk- dealing with the in-store contractors and their products Correspond with Contractors in trying to receive credit to the store for damaged merchandise Cross merchandiser- merchandised the floor, aisles and decorate store for seasonal promotions Maintain corporate conformity by following designed measures for smooth operations Inventory ClerkPro Marketing- Trainer / Merchandiser / AuditorDates: 1/07/2004 to 12/2005 (Durham, NC) Providing Training services for the Durham, Raleigh, Cary, and Apex North Carolina Home Depots. Working independently with headquarters Pro Marketing and Home Depot providing training with merchandising and product knowledge for the flooring department. Making sure that the associates/store are conforming to the standards of the individual vendors requests and Home Depot. Summit findings to corporate through syncing information from PDA and personal notes taken Conduct product inventory and create order requests for merchandise Proficient in all of Microsoft Office Excel, Access, Outlook, PowerPoint, Microsoft Word, and Publisher Analyze product sales and create reports assisting Home Depot in sales increase Employment (Cont)Summit Consulting Engineers- Executive Secretary / Travel Organizer / AP/AR Dates: 06/25/2002 to 01/07/2004 (Hillsborough, NC) Receiving, Organize Files, spreadsheet set up for sales tracking, contracts, budgeting, payments, and employee time Data input for Travel expense reports New Hire Intake Coordinator, Payroll Technician, Benefits Counselor Billing coordinator Accounts receivable Mail Technician Records Management Brochure designer using Print Shop Creator of SOPs Travel Arrangements for all employees and Senior staff Prepare banking deposits Bill auditingUnited State Marine Corps- Fuel EngineerDates: 01/1998 to 07/31/2001 |