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Click here or scroll down to respond to this candidateCandidate's Name LCAM CAPM Notary PHONE NUMBER AVAILABLEEMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLE Candidate's Name (@one_minute_property_manager) Instagram photos and videosProfessional Skills:My diverse skill set, in-depth knowledge, and extensive experience make me a valuable asset in various property management roles, including Resort Manager, General Manager, Commercial Manager, Property Manager, and Food and Beverage Manager. With over 23 years of experience in property management, I bring a wealth of expertise in managing various aspects of the industry. My skills and capabilities include:Commercial & Residential Property Management: A seasoned professional with extensive experience in both commercial and residential property management. CAI Membership: A proud member of the Community Associations Institute (CAI), demonstrating a commitment to excellence in community association management. More than 22 years' experience in Commercial & Residential Property Lease Negotiation: Proficient in lease negotiation, crafting new leases, and developing addendums to existing contracts. Asset Development: Demonstrated skills in asset development, maximizing property value and returns through strategic initiatives. Property Management Software: Proficiency in a range of property management software, including Building Link, Yardi-Voyager, TOPS, TOPS ONE, Strongroom, Real Page, OneSite, Rent Roll, and Property Ware. Financial Analysis: Expertise in financial analysis, including creating detailed reports, budgeting, variance analysis, deficit funding, COGS reports, and lease management. Contract Management: Proficient in contract management and vendor relationships, ensuring smooth operations and cost-effectiveness. Project Management: Strong project management skills, overseeing Capital Asset Maintenance (CAMs), tenant coordination, and risk mitigation during property improvements. Government Relations: Proven success in networking with local government departments, including Building Departments, Commissioners, and Mayors, to facilitate property operations and compliance. Blogging & Writing: Known as the "One Minute Property Manager," I am an accomplished blogger and writer on property management topics. Multilingual Proficiency: Fluent in English, Russian, and Spanish, with a working knowledge of French, Italian, and Portuguese.Professional ExperienceHOA Residential General Manager for First Service Residential Orlando, FL 2023 - PresentHOA Operations Management. Vendor Coordination and SupervisionOversee day-to-day operations of homeowner associations, ensuring adherence to governing documents and regulations.Coordinated and supervised maintenance activities and vendor services to maintain and enhance property value.Conducted regular property inspections to identify potential issues and implemented necessary corrective measures.Leveraged excellent communication skills to engage with board members, homeowners, and stakeholders, fostering positive relationships and collaboration. Proactively responded to homeowner concerns and requests, providing timely and effective resolutions.General Manager of Commercial and Residential Properties, Construction, Operations, and Projects Hollywood, FL 2022 - 2023General Manager, I oversee the comprehensive management of Sea Air Towers Condo, a 360-unit beachfront property comprised of a 16-story building currently undergoing substantial construction and renovation, in addition to obtaining a vital 50 Year Certification.rebuilding, training, and cultivating standard operating procedures for the new staff and office team. Operate under a new board with invested stakeholders, where the association greatly benefits from a decisive leader to steer and accomplish its objectives.Actively develop commercial accounts and leases, while effectively managing operations, projects, and construction, alongside residential redevelopment initiatives that enhance services and foster valuable relationships. $7.9 million construction renovation budget.General Manager with Food and Beverage Supervision, Resort and Property Manager for HOA and Resort Club, Orlando 2019-2022During my tenure as General Manager, I oversaw the operations at Storey Park in Lake Nona, an HOA community currently undergoing development in multiple phases in collaboration with ICON Management and LENNAR Homes Development, pre-turnover. My responsibilities extended to the Clubhouse, resort facilities, the kitchen, and the HOA itself.Storey Park presented the unique challenge of establishing two Club Houses for the developer to cater to the residents, alongside an HOA comprising 1,138 units, with an additional 1,000 units planned for future phases. To effectively manage this complex operation, I reported ICON with weekly and monthly reporting with LENNAR through Zoom, maintaining meticulous accounting records in Excel for Variance reports Deficit Financing and Cost of Goods or COGS reports for the restaurant. Innovatively, I utilized social media to promote the club house's restaurant, surpassing original revenue forecasts. Furthermore, I took the initiative to train a new team of staff members, ensuring they met and exceeded the established standards while effectively addressing the community's needs.My management role extended to overseeing critical property maintenance tasks, including roof repairs, parking lot upkeep, drainage improvements, and structural repairs, all while managing monthly budgeting and variance reporting.This experience demonstrates my proficiency as a General Manager with a keen focus on Food and Beverage management, financial oversight, and hands-on supervision.Commercial and Residential Property Manager & Developer Locations: Florida, Texas, Arizona: 2015-2019 Employer: Aetna Realty, US RealtyDuring my tenure as a Commercial and Residential Property Manager and Developer at Aetna Realty and its parent company, United States Realty & Investment Company (U.S. Realty), I successfully navigated the dynamic real estate market across multiple states, including Florida, Texas, and Arizona. My responsibilities encompassed a wide range of activities, from overseeing property renovations and maintenance to managing key aspects of property development and community engagement. Property Management and Development: Managed and developed properties across various states, overseeing renovations, roof repairs, HVAC, electrical, mechanical systems, fire safety equipment, elevators, and parking facilities. Comprehensive Property Development: Executed all aspects of property development, including media and network engagement, project management, budgeting, staffing, office operations, legal matters, and negotiations of contracts.Community Engagement: Collaborated with the City of West Palm Beach officials to improve services for tenants, facilitate renovations, permitting, and licensing. Strategic Realtor Relationships: Built strong relationships with local commercial real estate professionals to establish a network that attracted ideal tenants for each property by preparing spaces to meet client needs.Lease Negotiations: Conducted lease negotiations and supervised the maintenance and occupancy of various commercial properties, including class B offices, restaurants, hospitals, shopping centers, plazas, convenience stores, and gyms. Financial Oversight: Prepared monthly budgets and financial variance reports, ensuring efficient financial management. Tenant Management: Managed multiple tenants, handling rent collection, maintenance requests, repairs, and new contracts. General Manager for a Private Association: Led a private association comprising 532 residential units, 33 commercial units, 2,000 residents, two buildings, a pool, gym, and a clubhouse. Successfully organized and established the association's daily operations, including team training. Operational Improvements: Achieved remarkable results within the first 90 days, reducing the budget by $148,000 through service contract re-evaluation and increasing property values by $39 per square foot. Oversaw 24 projects to enhance service quality, pool maintenance, cleanliness, and property landscaping.Community Engagement (North Bay Village): Collaborated with the City of North Bay Village, creating a What's App network with local property managers and city officials to enhance service delivery and support local businesses. Community Leadership: Became a prominent figure in the community and the "Go-to Guy," serving as a council member for 718 and 719 affairs and laws, a member of the Hurricane Committee, and a Crime Watch Committee participant. Historic Achievement: Secured an 86% vote for material alteration, marking a historic milestone in the building's history. Commendations: Received commendations from the Mayor and District 113 State Representative for active involvement in the community. Operational Documentation: Introduced essential monthly reports, maintenance inspection programs, parking lot repair schedules, and building repair schedules to enhance property management. My experience as a Commercial and Residential Property Manager and Developer reflects a history of effective leadership, financial acumen, and a strong commitment to community engagement and property improvement.Senior Commercial Residential Property Manager, Morning Side Management, Miami Beach, FL 2009-2015 (6 years)Property Portfolio Management: Directed the management of a diverse property portfolio comprising 16 communities, each classified as Class A, Beach Properties, totaling 7,000 residential units, and involving HOA and leasing aspects.Commercial Property Management: Spearheaded the management of the Palmetto Expressway Business Park consisting of eight buildings in Miami Gardens, FL, along with various retail properties. Trans Global Leasing Property Manager Development: Managed five buildings, covering HOA and leasing responsibilities.Optimizing Commercial Buildings: Achieved a remarkable 65% increase in revenue and operational efficiency for commercial buildings under national ownership. Accomplished this through strategic marketing, collection strategies, deposit management, lease administration, and eviction processes while maintaining a 100% collection rate. Revenue Projection and Monitoring: Developed a revenue projection program to closely monitor parking vendors, effectively detecting a 150% revenue discrepancy using predictive modeling techniques. Established membership in the Russian American Chamber, a pioneering move for a property management company. Streamlined Operations: Implemented a comprehensive portfolio management system driven by property and lease data, automating calculations and setting up CPI increases on various charge types. Mentored and coached team members to achieve a 25% increase in overall productivity. Cost Reduction and Contract Negotiation: Successfully negotiated contracts and solicited competitive bids, leading to a 24% reduction in operational costs. Project Management: Overseeing various critical property projects including elevator upgrades, stucco work, emergency generator installations, fire command system enhancements, painting, sports facility construction, pool projects, deck resurfacing, waterproofing of planters and garages, and replacement of vent lines. Contributed to reducing assessment costs by 20% while ensuring project completion within established timelines. Leasing and Occupancy Improvement: Collaborated with leasing companies and developers to boost occupancy rates from 12% to an impressive 96%. Meticulously managed fee collections, deposits, rent, new lease execution, notices, and eviction processes, consistently achieving a 100% collection rate. Pioneered the creation of a resort-style property ambiance.This professional experience showcases my comprehensive expertise in property management, commercial operations, revenue enhancement, cost reduction, project management, and tenant occupancy improvement over a six-year tenure with Morning Side Management in Miami Beach, Florida.Commercial Property Manager Miami, FL 2001- 2009 Hudson Capital New York (Part of Crescent Heights Miami Beach)Strategic Asset Management: Spearheaded efforts to maximize total returns for each asset by conducting comprehensive property efficiency analysis, identifying opportunities for performance improvement, and providing oversight for business plans, budgets, forecasts, leases, and approvals. Value Enhancement: Successfully doubled the value of each property, leading to substantial savings of 15% on a $39 million-dollar project, equating to nearly $6 million in cost savings.Lease and Rent Negotiations: Implemented various strategies to negotiate and organize lease and rent agreements, consistently achieving a 100% collection rate. Operational Efficiency: Established a Processing Department and created an effective Construction Department for all sites, ensuring 100% compliance with the main office. This initiative resulted in a significant cost savings of $6 million through the identification and rectification of accounting oversights and the creation of annual budgets.Property Conversion: Managed the most profitable property, overseeing its conversion 25% faster and achieving a 15% budget savings.Project Management: Directed project operations, capital improvements, maintenance, and construction of assets at the Eden Roc, ensuring compliance with OSHA regulations, HVAC standards, irrigation guidelines, building codes, and budget and CAD specifications. Supervised General Contractors and Architects, reducing cost errors by 75%.Permit Process Optimization: Implemented an efficient permit process, including drawing submissions, bids, and contract management, in collaboration with Marriott's Home Office, resulting in a 100% reduction in payout errors.Eden Roc Project: Led the construction of the Eden Roc, delivering an $8 million budget saving.Technical Proficiency: Proficient in managing Requests for Information (RFI), Time & Material Reports (T&M), budgeting, Computer-Aided Design (CAD), SAP, and Pro-Log Permit Acceleration: Accelerated permit processing times by 150% from the City of Miami Beach, resulting in a 20% increase in overall production. Marriott Project: Served as the Project Manager for the construction of the new pool, spa, and deck at the Marriott in South Miami Beach, achieving a $3 million cost reduction and a 3-month (12%) reduction in project duration.I demonstrated expertise in asset management, value enhancement, lease negotiations, operational efficiency, project management, permit optimization, and budget management, contributing significantly to the success of Hudson Capital in Miami, FL, during my eight-year tenure.Professional MembershipsNoted professional source and contributor for a nationally syndicated newspaper the Miami herald on the Condominiums in Miami Beach (December 31st, 2021 writer Andres Viglucci) Publish (training manual) Writer for CAI Community Association International an international membership organization dedicated to building better communities, training of managers and education of communities.The One Minute Property Manager. Community Association Manager, CAPM, CAM, Leasing Manager LCAM License # Florida CAM34500CAI Member, Florida Notary. OSHA. CPR AED BLS First Aid.Florida Manager Food Handler Certification # 21164289 Exam # 5526, Florida Server Food Handler Certification # EX20529918Education / CertificationAmerican Intercontinental Univ., Miami, FLB.A. Business ManagementMiami-Dade Community College, Miami, FLAssociates of Arts Accounting & Finance University of Miami, Miami FLContinuing Education, Architecture introduction CAD, Construction OSHSA |
