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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Cell Phone: PHONE NUMBER AVAILABLE . EMAIL AVAILABLEAccount Management ( Luxury Sales ( Communication Skills ( Customer ServiceSeeking a challenging position in Upscale Retail Sales or related positionutilizing professional experience,documented creative sales and marketing abilities, advanced clientrelations, and business negotiation skills.Summary of QualificationsOVERVIEW Extensive experience includes luxury and upscale retailsales as well as outside and B2B sales. Achieved successselling diverse products and services ranging fromfinancial products to time share exchange programs toapparel. Maintain knowledge of specialized markets andeconomies, including such topics as internationalbusiness and foreign relations. Currently specializingin Merchant Services and credit operations. Workingknowledge of Spanish and French.SALES SKILLS Superior abilities in developing productive andprofitable corporate relationships, achieving andexceeding sales goals, networking and cold-calling,strategic business planning, utilizing pro-customerselling and sales coaching skills, working directly withkey accounts to increase revenues, developing effectivepromotional materials, enhancing market recognition, andbuilding sales through innovative strategies to targetspecific market segments.MANAGEMENT Experience in a spectrum of management and administrativeduties that have included personnel training,motivation, and evaluation, preparing sales projectionsand a variety of reports, P&L analysis andaccountability, scheduling operational tasks andprojects, price negotiations, extensive accountmanagement activities, implementation of promotions andincentive programs, and brainstorming with executivebusiness managers.EXPERIENCE Jewelry & Timepiece Sales Consultant; 2012 to PresentADLER'S JEWELERS; Metairie, Louisianao Selected as Fine Jewelry and Timepiece Sales Associate forthe Lakeside and Canal St. locations of New Orleans' andthe Gulf South's leading jeweler, founded in 1898. Providecustomer service and assistance in selecting merchandise,educate customers in product features and quality, createeffective visual displays, and utilize expertise inassessing Swiss timepiece, antique, gemstone, and jewelryvalues. Responsibilities include assisting customers inselection of merchandise, providing product information,implementing personal sales strategies, and meeting dailyand monthly sales goals in a commission based environment.Consistently rank as a leading sales consultant.o Assist with inventory, handle shipping, receiving, andstocking of merchandise, and resolve customer issues andconcerns. Product line consists of jewelry, diamonds,luxury watches, coins, gifts, antiques, collectibles,Lladr, china, sterling silver, crystal, fine gifts, estatejewelry, wedding registry items, and related merchandise.Knowledgeable and skilled in appraisals and sales ofgemology, antiques, contemporary silver coins, andnumismatics.o Process orders for repairs of jewelry pieces, includingdiamond, gemstone, gold, silver, watches, and otherjewelry. Conduct inventory, assisted in requests forjewelry appraisals, conduct private jewelry showings forVIP clients, and coordinate advertising and special events.Sales Manager, Private Label / Merchant Services; 2008 to 2011BANK OF LOUISIANA; Metairie, Louisianao Managed a team of 8 Sales Representatives to develop Bankof Louisiana's Merchant Sales Program and promote PrivateLabel Credit Card programs, increasing overallprofitability and market recognition. Developed,implemented, and maintained Merchant Call program,solicited current and prospective customers to cultivateMerchant Accounts, trained, motivated, and evaluated SalesRepresentatives, coordinated with advertising and printingagencies to develop effective promotional materials,assisted in coordination of promotions and incentiveprograms, and communicated new products and changes both in-house and to BoL's merchants, agent banks, and customers.o Reviewed all programming, testing and installation ofmerchant and proprietary terminals, maintained familiaritywith credit rules and operations including the VisaMerchants' Charge Back Management Guide, Point of SaleBusiness Guide for Owners and Managers, and the AcquirerLoss Prevention Guide. Additionally oversaw all dailyoperations of Bank of Louisiana's Marketing Department.Additionally solicited consumer and personal loans.Candidate's Name R sum, Page 2EXPERIENCE Gulf Coast Sales Leader; 2006 to 2007(continued) SBOX STORAGE; New Orleans, Louisianao Served as Gulf Coast Sales Leader for a portable storagesolutions provider with responsibility for meeting andachieving sales goals, establishing relationships withclients, providing product line support, and ensuringexceptional customer service. Major Clients includedSouthern Eagle beverages, construction companies,contractors, and church / hurricane relief groups.Additionally responsible for conducting Customer BusinessReviews to enhance customer relationships, expand business,and achieve mutual growth, making sales calls, and takingmarket share from competitors.Management Trainee / Stockbroker; 2005 to KatrinaMORGAN STANLEY, INC.; New Orleans, Louisianao Participated in an intensive management training program,cold calling, and qualifying leads. Marketed stocks, bonds,mutual funds, variable and fixed annuities, and insuranceproducts.Investigative Consultant; 2001 to 2004NCO FINANCIAL SYSTEMS, INC.; Metairie, Louisianao Performed chain of title research, served as AssistantSupervisor of 2 top Sales Executives, provided support fortheir books of business, handled owner and encumbrancesearches, conducted asset liability investigations, andprocessed credit checks and background investigations(commercial individual).Advertising Consultant; 1999 to 2001EMPLOYMENT GUIDE/ WWW.CAREERWEB.COM; St. Rose, Louisianao Solicited businesses to use employment guide to recruitemployees. Responsible for coordinating and executing theprospecting, marketing, selling, and development ofbusiness accounts. Conducted cold-calling, businessnetworking, delivering presentations and proposals, salescontract negotiations, and maintaining knowledge of mediabuyers, agencies, and clients.o Sold and represented a wide range of services, includingwebsite hosting, website design, domain registration,application development, banner ad design, document andscript design, creative concept and content development,consulting on communication strategies, Internetadvertising campaign management, content production, andcost-effective Internet marketing and advertising.Marketing Representative; 1997 to 1999COMPUTER SALES & SERVICES, INC.; Metairie, Louisianao Represented a Xerox Authorized Sales Agent offering new andused computer and copier equipment. Managed sales andaccount servicing, maintained existing accounts whiledrawing in new accounts. Responsible for establishing andmaintaining key client relations, design and implementationof marketing strategies, coordination of specialpromotions, and ensuring quality customer service.Management Consultant; 1993 to 1997G.A. WRIGHT, INC.; New Orleans, Louisianao Developed and implemented retail sales promotionalstrategies on contract basis for retailers nationwide thatseek to maximize income potential through special sales.Additionally consulted retailers on best strategy toliquidate entire inventory preceding going-out-of-businesssales.Sales Leader; 1984 to 1992MAISON BLANCHE, INC.; New Orleans, Louisianao Managed sales performance of 12 sales personnel in Men'sDivision, scheduling of Associates, calculation of salescosts per hour, monitoring inventory controls, handlingprice changes, compiling POS sheets, arranging transfers ofmerchandise, and forwarding promotional money transmittalsto Personnel Department. Additionally created visualdisplays; handled merchandising; responded to customerinquires; and maintained up-to-date knowledge of allproducts.PREVIOUS Sales Consultant; PORTER STEVENS; New Orleans, LouisianaRealtor Associate; KEASLER & ALEXANDER REALTORS; New Orleans,LouisianaSales Representative; THE VACATION CLEARING HOUSE; New Orleans,LouisianaFinancial Service Representative / Insurance Agent; R&LFINANCIAL; New Orleans, LouisianaEDUCATION Master of Science Studies; 1980 to 1981LOUISIANA STATE UNIVERSITY; Baton Rouge, LouisianaConcentration: Business AdministrationLaw Studies; 1979 to 1980LOUISIANA STATE UNIVERSITY - Law Center; Baton Rouge, LouisianaBachelor of Arts Degree; 1979LOYOLA UNIVERSITY; New Orleans, LouisianaGPA: 3.5 CumulativeLICENSING Louisiana Real Estate Agent's License . Louisiana InsuranceAgent's License |
