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Title Customer Service, schedulng, Administrative Asst
Target Location US-IA-Des Moines
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLE PHONE NUMBER AVAILABLEWORK EXPERIENCEFront Desk Scheduler August 2022 to presentAdvanced Foot and Ankle Clinic Des Moines, IACheck in patients, answer phone, collect co pays, schedule appointments,Clean exam roomsExperienced Specialist October 2021 to August 2022Unity Point Health Urgent Care on Ingersoll, Des Moines IAWelcome and greeted patients as they walk into the clinic, answer phone calls, screened calls for urgency route appropriately or took messages. Patient intake, demographics, insurance real time approval, checked in patients on Epic and Clockwise. Collected payments. Opened/Closed clinic and cash drawerAdvanced Medical Support January 2020 to June 2020 Veterans Affairs at DM Veteran Hospital Des Moines IASigned patients in for appointments, scheduled patients, confirmed appointments, made travel arrangements and hotel arrangements.Clerk Specialist/ Receptionist July 2019 to January 2020MEG Contractor for USDA/NRCS in Federal Bldg., Des Moines, IAGreeted visitors, answered multi-line phone, routed calls, maintainedBoard room scheduling, archives, filing and helping department heads with projects.Server March 2019 to August 2019Big Al's BBQ-South Side Des Moines, IAServed BBQ and beverages. Side work open or close.Fulfillment Associates September 2018 to December 2018Equifax-West Des Moines, IA Temporary AssignmentIt is a call center environment. I called outbound on a que to employers all across the country. Confirming employment verifications for reputable lenders. Privy to highly confidential information.Front Desk Sales & Services October 2017 to April 2018 Mediacom - Des Moines, IALooked up accounts, accepted payments, accepted & exchanged equipment and balanced the cash drawer. A lot of Customer Service, starting or ending service and educating customers on their bill.Server/Cashier April 2017 to August 2018Center plate Concessions/ I CUBS - Des Moines, IAAt home games, I served beverages and accepted payment plus tips.Front Desk Scheduler January 2016 to March 2016 & January 2015 to March 2015H & R Block - Des Moines, IAGreeted clients, answered the phone, scheduled tax prep appointments, and took payments.Patient Access Registrar July 2013 to January 2014Unity point Health - Des Moines, IA Methodist Hospital*Hold a Certificate of Patient Access & NCRC-SilverRegistered patients for Outpatient lab, testing and Radiology Registered Emergency patients Assign beds for 3 network hospitalsSales Associate/Cashier September 2012 to August 2013Payless Shoesource - Des Moines, IACustomer Service, Sales Processed new merchandise inventory as well as daily store recovery Key holder, responsible for independently opening and/or closing the store Cash Register Responsibilities - prepared nightly deposits Employee of the Month, February 2013Office Clerk October 2008 to January 2012 A Action Brokers - Des Moines, IAAnswered multi-line phone, filing, faxing, shipping, data entry and runner.Administrative Assistant I October 2004 to September 2008 Iowa Workforce Development - Des Moines, IAAnswered inbound calls from all across the state from employees and employers regarding labor laws, looked up Workers Comp info and provided it to the appropriate parties and assisted the Labor Commissioner's Assistant with mailing list and prepping for events and luncheons.

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