Candidate Information Name Available: Register for Free Title Customer Service Team Member Target Location US-RI-North Providence Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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JDCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE North Providence, RI Street Address
Skilled administrative team member with excellent customer relations, problem-solving and communication skills. Procient in nancial aid processes and bringing 20 years of related experience. Knowledgeable Financial Aid Advisor familiar with dierent programs and related regulatory limitations. Highly organized and proactive with a strong work ethic and understanding of documentation requirements and processes. Looking for a dynamic role in a fast-paced environment. Adept at helping students and families look at nancial aid options, complete paperwork and seek educational assistance. Well-versed in related documents, repayment plans and technology resources. Excellent Customer Service SkillsUnderstanding of federal nancial aid regulationsComputer skillsExcellent problem solving skillsJohnson & Wales University Providence,RIFinancial Planning Counselor07/2008 - 06/2017Responded immediately to clients' questions, issues, and complaints and found eective solutions when required.Took payments via credit and debit cards and handled sensitive information with professionalism and discreteness. Managed and maintained students' nancial accounts for payment and changes to their tuition and fees.Worked with incoming freshmen to determined the best payment options for their family.Johnson & Wales University Providence,RIDefault Prevention Coordinator09/1999 - 07/2008Responsible for educating students regarding their student loans and repayment.Responsible for reviewing both the Stanford and Perks loan programs for accuracy and trying to reduce their respective rates. Served on the Federal loan commiee to streamline the annual default review from paper to an online submission.Johnson & Wales University Providence,RIStudent Financial Planning Counselor06/1997 - 09/1999Johnson & Wales University Providence,RIFinancial Aid Ocer02/1997 - 06/1997Assisted with completion of documentation such as FAFSA paperwork, answered questions and delivered key information.Processed nancial aid documents and completed basic verication of information.Demonstrated understanding of and adherence to federal and state regulations for nancial aid.Audited student les to conrm accuracy and completion according to SummarySkillsExperiencedened guidelines.University of Denver Denver, COBachelor of Arts in Communications06/1996University of Denver Denver, COAssociate of Applied Science in Psychology06/1996Education and Training