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Well Organized Self Motivating Senior Cu...
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Title Well Organized,Self Motivating, Senior Customer Service Professi
Target Location US-VA-Culpeper
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Culpeper, VAEMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceOwner/OperatorAmy's Intuition & Beyond - Culpeper, VAJanuary 2010 to PresentI solely own & operate my own crystal & Tarot Reading business. I handle every aspect of my company from finances, stocking, buying merchandise from reputable wholesalers all around the world, I handmake all my jewelry pieces I sell, I weigh & measure all the natural gemstones/crystals that I sell, I record all inventory onto my website to be sold, I take all pictures of my inventory to upload onto my website & social media's, I do live shows on my business social media's like Tik Tok, Facebook, and Instagram, I personally take all orders & pick the items that go into the orders, and then I pack everything up really nice and secure to ship out to my customers. I do all my own marketing personally instead of paying a huge price tag for someone else to handle it for me. I truly enjoy & appreciate handling all of tasks of owning your own business, myself. I believe that if you have the passion & drive to run your own business then you can do anything you set your mind to doing! I limit my hours of my business venture to a minimum when I have a full-time or part-time position somewhere else. My business never gets in the way of my main job. I run this business in my free time. I hope all of the knowledge I've gained over the years can help your business flourish as much as I can with my own! I always come into a position doing my 100% best I can do! Thank you for taking your time to read my resume! Store ManagerAutomotive Options LLC - Culpeper, VAFebruary 2015 to October 2022I opened (9am) the store and closed (6pm) the store Monday thru Friday. I was the sole contact for this location & had my own office which was the only location for this business. I answered phones, cleaned my office & bathroom, I serviced in-house customers & and outbound customers by phone. I scheduled automotive appointments for everyday maintenance, 24/7 towing calls, dispatched tow trucks to accident locations via Culpeper County Police Department, handled insurance company calls for accidents, I advised the insurer of the damages to their vehicle after their accidents if needed, I helped the customers with the process of accidents and advised them what they needed to do step by step if the vehicle was totaled or fixable, I helped customers with getting their rental vehicle scheduled and got the customer picked up by the rental company to save time for everyone involved, scheduled insurance companies to come in & view the accident vehicles, scheduled the vehicle owners to view their vehicles and retrieve their belongings from the wrecked vehicles, I scheduled window tinting, I sold & scheduled tires to be installed, I scheduled detailing services & preformed the detailing duties to all vehicles scheduled, I sold & scheduled installation of aftermarket vehicle accessories like step bars & tonneau covers for trucks, I sold& scheduled installation of aftermarket rims and lug nuts, I sold specialized bumpers, lights, and towing packages & scheduled them for installation, I made sure the store was up to date with the county licenses& tests, I sold vehicles with a vehicle salesman license with the state of Virginia with DMV access via website & scheduled potential buyers to view the vehicles, Did all the titling work involved, I went along during the test drives of the vehicles being sold, and I made sure that all business contacts were staying up to date & growing at all times. The owners were only available if I had an emergency or needed their assistance (which wasn't very often). I came in this business knowing only how to pump gas like a normal young mother of 3 children. I learned everything step by step on my own accord without much hands on management. The owners knew I was a great fit for the position & that I learned very fast. I always went up and above my pay grade to help my customers & to insure they are always satisfied with my services. EducationCNA License in Certified Nursing AssistantAmeriCare Plus- Hands On CNA Training - Orange, VA June 2005 to June 2008PCA License in Personal Care AidAmeriCare Plus- PCA Hands On Training On The Job - Orange, VA February 2004 to February 2008High school diplomaOrange High School - Orange, VASeptember 2002 to June 2006Skills Store Management Experience Commercial Cleaning Automotive Repair Merchandising Load & Unload Detailing Mechanical Knowledge Vehicle Maintenance Car Wash Customer service Customer support Customer relationship management Management HP Service Manager Google Ads Google Docs Google Suite Google Ad Manager Business analysis Business management Business development B2B sales Sales GM vehicles Commercial vehicle Maintenance Office management Microsoft Office Microsoft Word Microsoft Excel Microsoft Outlook WordPress Word processing Typing Schedule management Cash management Debits & credits Credit analysis Tire service Brake repair Print advertising Phone etiquette Multi-line phone systems Employee relations Advertising sales Tow truck Account analysis Tax accounting Problem management Leadership Property leasing Positive Psychology Product demos Product management Precision measuring instruments Alignment Risk management Cleaning Cash register Cash handling Affirmative action planning Safety plans Project scheduling Appointment scheduling Time management Time & attendance systems Writing skills Title processing License plates DMV Database Commercial driving Communication skills Anger management skills Pricing Loan processing Customer management Tow truck dispatch Tow appointment scheduler Aftermarket part sales Upselling Car salesman license Vehicle sales Profit & loss Phone appointment log Computer skills Computer literacy Website management Sales management Rim sales Tire sales Data analysis skills Presentation skills Organizational skills Organizational management Mechanic experience Mechanic assistant Battery maintenance Front desk Personal assistant experience Antisocial personality disorder experience Incident recovery Incident response Incident management Online scheduling Vehicle inspection Part Specialist Computer Networking Analytics Digital Marketing Google Analytics Project Management Social Media Management Google AdWords Clerical experience Teaching Experience working with students Warehouse management Order fulfillment Automotive repair Social media management Events management Project management Analysis skills Relationship management Marketing Human resources Telemarketing Negotiation Financial services Accounting Sourcing Load & unload Digital marketing Computer networking Active Directory Operating systems Windows Technical support Budgeting Dealership experienceCertifications and LicensesCar Salesman LicensePresentCNA Certified Nursing AssistantPresentFood Safety CertificationPresentSafe Quality Food CertificationPresentParts Specialist CertificationPresentAutomotive Parts Specialist; Manager of Automotive Shop for over 10 years; Ordered Specialized or Dealer Only Replacement Vehicle Parts & Helped Install Parts I Ordered From Dealership or Specialized Part Stores; Specialized in Ordering Any Aftermarket Vehicle Parts & Helping Install Aftermarket Parts to the Vehicle.Driver's LicenseAugust 2022 to Present

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