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Title Business Development Customer Service
Target Location US-TN-Memphis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Neshoba Rd.Memphis, TN Street Address
PHONE NUMBER AVAILABLE cellEMAIL AVAILABLESALES / MANAGEMENT ACCOMPLISHMENTSUPSSecurity- Field Freight Investigator May 2018 - Present Responds to incidents and investigates high profile claims. Conducts interviews to document specific and accurate information and identify root causes. Partner with business development to present recommendations for loss mitigation to customers. Consults with business development to evaluate high level shipment process for mitigating risk and minimizing losses. Assist HR with their investigations to resolve workplace issues (e.g., operational integrity, harassment, violence in the workplace). Responsible for the recovery of over 5 million dollars in the first four months as an investigator. Legal, regulatory and compliance knowledge. Builds relationships with Union labor law representatives. Responsible for leading negotiations. Identifies stakeholders or participants that should be involved in negotiations. UPS Nov 2016  May 2018Operations Supervisor, Memphis, TN Yard Control Responsible for coordinating all in-bound and out-bound trailers to and from the dock. Schedules and assigns tasks for dock planning and setup on shift Schedules and assigns task for dock planning and setup on shifts. Oversees multiple loaders and unloaders during two specific shifts. Enforces all safety measures in regard to balance of freight for safe operation of trucks. Observes loading and/or unloading of trucks for proper handling and distribution of freight for transport. Create a teamwork environment with employeesBANK OF AMERICA Nov 2015  Nov 2016Relationship Manager, Memphis, TN Sells Clients Consumer Products and Services Sells Clients Consumer and Business Solutions Responsible for individual production Assists in Customer Service and Account Solutions Responsible for managing customers & appointments Exceeds monthly, and quarterly goals Ensuring Clients are routed to appropriate partners CLASS C SOLUTIONS GROUP 10/14-10/15Strategic Account Representative, Memphis, TN Establish new business customer account base throughout the Mid-South. Provide the Mid-South area with the highest quality service in the industrial arena. 100 cold calls per week 100% to plan YTD. Managed two teams of account reps to drive new market share for all products and service. SHRED-IT 11/11  10/14Sales and Security Executive, Memphis, TN Consistently exceeding weekly sales goals of $10,000 and monthly sales goals by designing strategies to attain company revenue requirements. Work with all departments to insure customers confidentiality in a safe and ethical manner. Sold $48,000 OTS in my second month of employment Ranked top 5 sales executive in North America. Achieved 148% to goal in 2013 YTD. Certified information security professional HIPPA and HITECH, CISP. Work closely with management to develop referrals and ensure retention. Ranked #2 in the world for Sales and Security Division Trained #1 rep in the world 100 + cold call per week #1 rep in Memphis for 3 yearsEDUCATIONUNIVERSITY OF MEMPHIS, Memphis, TN - Graduation 2006. Major: Sales Management B.B.AACTIVITIES AND INTERESTS Christian Brothers Basketball League Germantown and Memphis City Softball Leagues University of Memphis College volleyball Player

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