Candidate Information Name Available: Register for Free Title Customer Service Accounts Receivable Target Location US-IL-Sterling Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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JMCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Sterling, IL Street Address
Talented Accounts Receivable Specialist with 20 years' experience in nancial services, collections, and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven ability to improve workow eciencies while maintaining high standards in customer service.Investigative researchPayment managementAudit proceduresBilling dispute resolutionCredit and collectionsOrganizationRelationship buildingTeam buildingProblem resolutionCustomer serviceAaron's Inc. Sterling, ILCustomer Account Manager08/2010 - CurrentWorked closely with delinquent account holders to collect and reconcile accounts through approved channels.Routinely contacted account holders with balances over 3 days past due to resolve delinquencies.Accepted and processed customer payments and applied toward account balances.Interfaced with customers to bring accounts current with suitable repayment plans.Blains farm and eet Sterling, ILAssistant Store Manager09/2007 - 08/2010Set schedules and delegated assignments based on team strengths to optimize oor coverage and service levels.Collaborated with sta to maximize customer satisfaction, streamline procedures and improve boom-line protability.Assisted in overall day-to-day operations of store, including continuous development of eective store associates to achieve desired sales and results.Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.Fielded customer complaints, resolved disputes and answered questions to promote store engagement and eectiveness.Interviewed and veed job applicants to make eective hiring decisions and ll vacancies with strong team members.Contributed to organizational initiative to achieve [Timeframe] sales, budget and other targeted goals.Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism. SummarySkillsExperienceEducation and TrainingSauk Valley Community College Dixon, ILAssociate of Applied Science in Business Administration And Management Newcomer associate of the year-Aaron's 2010.Associate of the year- Aaron's 2013Team member on top ten store for Aaron's-2011.recipient of numerous CAM department of the month awards Accomplishments