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Click here or scroll down to respond to this candidate800 E. 8th StreetWilmington, DE Street Address 1Phone PHONE NUMBER AVAILABLEE-mail EMAIL AVAILABLECandidate's Name
ObjectiveTo attain a position with a company where I can utilize my sharp, talented skills and knowledge to the best of my ability.Summary of qualificationsHard worker, very dependable, learn quickly, enjoys new challengesTeam leader experience; work with little or no supervision. Computer literate. Knowledge of quality control. Strong belief in confidentiality 125% customer ServiceWORK EXPERIENCE7/2018 4/2022City of WilmingtonWilmington, DE12/04 5/31/18City of WilmingtonWilmington, DEConstituent Service RepresentativeGreeting customers external and internal.Process all complaints. Follow-up on completion of complaints.Answering phones, process parking ticket appeals, scheduling conference room meetings.Special projects per the Director. Community clean up, Fan Drive, Senior Thanksgiving Ball and Mayors Toy DrivePayroll SpecialistResponsible for the processing of payroll thru the Kronos system; Over 600 employees.Multi-tasked maintenance through the system for sick and vacation accruals, verifications, and more analytical functions within the payroll division.Team leader, goal oriented, no supervision is required.Maintains a host of reports/reporting functions, new hire orientation, training sessions on Kronos.7/2000- 9/2004TCIM Services, Inc. Wilmington, DEPeople of Knowledge SpecialistResponsible for payroll of more then 3000 employees, payroll reports, check sorting, and distribution.Maintain daily input of status changes, paid time off, employee file maintenance, etc.Currently using ADP software systems, transmitting, and downloading payroll files. Running weekly/monthly reports to be disbursed to the Accounting Department.Other Duties include but are not limited to: Garnishments, FMLA/Cobra, Benefit package, payroll deductions, filing, reviewing of new hire packets, employment verification, answering phones, and solving daily employee payroll problems.1998 2000HNDIWilmington, DEQuality CoordinatorResponsible for QA check on documentation of Credentialing doctors who are applying to get into a HMO network.Confirming the approval, maintaining the files, and sending files offsite.Updating database for completed files that may include troubleshooting problems for quick and effective resolutions.EducationGoldey Beacom College Training Wilmington, DEWilliam Penn High School New Castle, DEHodgson Vo-Tech School Glasgow, DEAwards receivedCortez Peters Accuracy and Expert Rhythmic Typing Award Power of One Outstanding Service Award 1st Quarter 2003 |
