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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service SpecialistCleveland Heights, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMy personal and professional goal is to obtain a new career in which I can utilize my current strengths and skills while also developing new ones.Authorized to work in the US for any employerWork ExperienceFull Time StudentArizona State University - Tempe, AZJanuary 2016 to Present Took time off from working to attend ASU's Bachelor's degree program online 3 years of studies in Mass Communications & Media Studies at the Walter Cronkite School of Journalism Degree still in progressCustomer Service SpecialistPostal Annex+ Store 0253 - Richmond Heights, OHAugust 2020 to December 2023 Performed several job duties while multitasking and providing excellent customer service Took orders, packed, and shipped letters, flats, and parcels to customer specifications Fielded customer complaints and questions Performed data entry/inventory Assisted customers with a warm, professional attitude and developed excellent rapport File ClerkJump USA - Cleveland, OHJanuary 2008 to January 2020 Sorted, organized, and maintained office records accurately Updated existing records and added new records as needed Removed outdated documents as per the company file maintenance procedures Office AssistantNortheastern University - Boston, MAAugust 2006 to May 2007 Served as Office Assistant for Northeastern University's Undergraduate and Graduate Journalism Department Sorted mail, answered phones, greeted professors/students/prospective students Promoted to Computer Lab AssistantEducationBachelor's in Major: Mass Communications/Media Studies Arizona State UniversityJanuary 2016 to PresentSkills Customer Service (10+ years) Cashier (10+ years) POS (10+ years) Microsoft Office (10+ years) Data Entry (10+ years) Cleaning (10+ years) Mac OS (10+ years) Barista Experience (2 years) Office Administration (10+ years) Journalism (10+ years) Blogging (10+ years) Records Management (10+ years) Typing Sales English Customer support Administrative experience Time management Phone etiquette Communication skills Customer service Cash register Typing Sales POS Heavy lifting Barista experience Windows Social Media ManagementLanguages English - Fluent Spanish - IntermediateAwardsNomination for Partner of the Quarter at Starbucks Coffee Company March 2020Certifications and LicensesCertified Notary PublicJune 2021 to June 2026Driver's LicenseMay 2021 to May 2025 |
