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Professional SummarySkillsWork HistoryEducationT WI901 E !04th St., Chicago, IL 60628  (773) 459-7711  EMAIL AVAILABLE Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring 12 years' experience to dynamic new position. Word processingCustomer serviceAccurate money handlingProblem-solving skillsFront End Supervisor, 08/2006 to CurrentFood4Less  Dolton, IllinoisResponded to customer concerns with friendly and knowledgeable service. Maintained account records.Prepared weekly employee work schedules for 20 team members. Communicated clear expectations and goals to each team member. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Contacted other store locations to determine merchandise availability. Monitored security and handled incidents in a calm and professional manner. Welcomed customers into the store and helped them locate items. Answered customer telephone calls promptly and in an appropriate manner. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.Operated a cash register for cash, check and credit card transactions with 100% accuracy. Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.High School Diploma: 2006Simon Career Academy - Chicago, IL