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Legal Permanent Resident(Green Card)ProfileA confident and highlyorganized administrativeprofessional with officemanagement skills appliedacross diverse sectors includingCustomer support, humanresources, recruitment, andtravel arrangements.Excellent verbal and Writtencommunication skills andmotivated to acclimate newtechnologies.ContactPHONE:PHONE NUMBER AVAILABLEEMAIL:EMAIL AVAILABLEEDUCATIONBachelors Degree in Commerce from Mumbai University April 2000Subjects Accounts, Industrial Psychology, Human Resource ManagementDiploma in Personal Secretary from Davars College of CommerceDecember 2000Specializing in Secretarial Studies and Services in Computerized EnvironmentCORE SKILLS Office Administrative support Assists in the recruitment process. Onboarding activities & Employee relation Managing Priorities Accuracy Handling the database. Efficient in written and verbal communication Organization and planning MS office (Word, Excel, Power point, outlook)WORK EXPERIENCE.Country Financial, Bloomington, ILAnnuities & Supplementary Contracts Dec 2022 May 2023 Worked as a Data Entry Analyst.Responsible for performing data entry procedures for annuity records, updating customer information in new policies, as well as logging business transactions on the company's database accurately and efficiently.Verbal and written communication skills to effectively work with all levels of management.State Farm Bloomington ILLife Support Response Center - Life May 2022- Sep 2022 Customer Care Center -Retention Dec 2021- Jan 2022 Worked as a Customer Care representative.Assist customers to resolve their queries related to their policies, Advising potential clients for the coverages, help resolving billing issuesBenjamin Elementary School Normal ILOct 2021- Nov 2021Worked as a Noon Supervisor,Assists school staff in the safety and well-being of students during noontime eating and playground activity.Applied Materials India Private Limited, Bangalore Mar 2006 Aug 2007Human Resources & Travel- Utility ExecutiveDiscuss and design the job requirements.Administrating the selection processAdministrating the onboarding processEmployee Record maintenanceTravel Arrangements for domestic as well international travel WNS Global Services Private Limited, MumbaiSep 2005- Jan 2006Senior Customer Service RepresentativeInteracted with different international clients like airlines, Hotels and Car companies to get the best possible information and resolve customers issues.Ocean Bulk Carriers Limited, MumbaiOct 2003 Sep 2005Technical AssistantReviewing the performance of personnel on board the ships Preparation of technical reports such as dry docking of vessels General Office administrative workOrinoco Marine Consultancy India Private Limited, Mumbai Jan 2001 Oct 2003Human Resources Assistant, SecretaryAdministrating the Recruitment processEmployee data management & Time tracking |