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Title Quality Assurance Risk Management
Target Location US-TN-Memphis
Phone Available with paid plan
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D.SMITHDAQUE@GMAIL.COMPHONE NUMBER AVAILABLEDSOBJECTIVESeeking an executive positionwith a reputable company toutilize my 15+ years of sales,managerial, and qualityexperience.SKILLSo Attention to Detailo Batch Record Reviewo Calibrationo cGMPo Communicationo DocumentManagemento FDA Regulationso Internal Auditso Leadershipo Microsoft 365o PharmaceuticalIndustryo Risk Managemento Saleso Time Managemento TrainingDERRICK SMITHQUALITY ASSURANCE RISK MANAGEMENT ANDMARKETINGEXPERIENCEPROCESSING AND MANUFACTURING QUALITY ASSURANCESPECIALIST  PLASMA BIOLOGICAL SERVICES/INTERSTATE BLOOD BANK INC.  MAY 2017  PRESENT Monitoring employee practices, assessing processes for compliance to procedures, evaluating corrective and preventative action for effectivity. Develop and execute strategies to better train new personnel Review all orders and test results prepared by Supervisors and Technicians for errors. Accurately complete detailed documentation as required by established procedures and good documentation practice regulations. Assist in maintaining organization and classification of archival records per standard operating procedure to ensure future retrieval Effectively communicate with personnel from various departments and escalate issues to Quality Management and Customer ServiceASSISTANT GENERAL MANAGER  AMERICAN INTERNATIONAL GROUP  MARCH 2006  OCTOBER 2016 Managed an active calendar, scheduled meetings, conducted presentations, and provided team support Directed schedule goals and objectives for 1 manager and 15 agents Targeted potential customers and assessed opportunities for sales Prepared documents including correspondence,spreadsheets, reports, and other materials (including presentations, graphics and charts).DS DERRICK SMITHQUALITY ASSURANCE RISK MANAGEMENT ANDMARKETINGD.SMITHDAQUE@GMAIL.COMPHONE NUMBER AVAILABLE2vSALES MANAGER  AMERICAN GENERAL LIFE AND ACCIDENT INSURANCE/AMERICAN INTERNATIONAL GROUP  JULY 1997 MARCH 2006 Served as a mentor and coach to the regional sales team by recruiting and training them Performed other duties as required to support AIG and account growth objectives and strategic initiatives. Assisted with delegating team member work assignments, daily activities, and schedulesCAREER SALES PROFESSIONAL AMERICAN GENERAL LIFEAND ACCIDENT INSURANCE  JUNE 1996  JULY 1997 Built sustainable relationships and trust with customer accounts through open and interactive communication. Followed communication procedures, guidelines and policies. Kept records of customer interactions, process customer accounts and payments, and file documents.EDUCATIONB.A.  RISK MANAGEMENT AND INSURANCE  MAY 1996
UNIVERSITY OF GEORGIAB.A.  MARKETING  MAY 1996  UNIVERSITY OF GEORGIA DS DERRICK SMITHQUALITY ASSURANCE RISK MANAGEMENT ANDMARKETINGD.SMITHDAQUE@GMAIL.COMPHONE NUMBER AVAILABLE3

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